Sorry Michelle, but you've lost me completely!
hmmmm yes it does that Simon, but it doesn't get any of my mail in that little box.
To which 'little box' are we referring? You need to set up the accounts like you would any other e-mail client, with POP server details, user name, password, etc. I can't understand why it wouldn't work if these are set up correctly. Is your NTL account not POP3? I think you said you used to use Mailwasher - how did you set it up with that?