Topic: Hardware installation probs

[greenking]

Hi all,
Please help as the samaritans were engaged when I tried to phone them.

I'm trying to install a PCI Multimedia Device.
The installation wizard detects the new hardware and builds the software for it and asks for drivers

I put in the disc and it detects the driver for it and copies 52% and then asks me to insert win98SE disc

When I do this it continues to install 94% and then disappears leaving a blank space in the screen underneath

It then asks to restar the computer to finish the installation but never installs it.

Any help would be much appreciated as usual........Thank god for PC-Pals

[Sandra]

I had a similar problem a few weeks ago with the drivers for the onboard sound on a friends.It couldnt find them on the win 98se cd.
If you explore the cd and see if you can locate the drivers it wants and copy them to a folder on your hard drive then when it asks you to insert the cd,browse to the location and let it take them from there.
I always copy the CAB files onto the hard drive when installing windows so as when a program wants the cd I just tell it to look in that location (it saves all that putting in and taking out of cds).Even using that system it couldnt find them and I had to extract the drivers to a location I could specify.
Hope this helps  

[bat69]

I would definitely recommend what Sandra has just said ... putting the CAB files in a directory on the Hard Drive is very useful, Windows will look there automatically once you've used it and it saves so much hassle.

I often put the driver files in a similar folder on the HD as Sandra suggests. Saves you spending hours trying to find the CD in 6 months time when Windoz decides to spit the drivers out  

[greenking]

Hi Bat, Hi Sandra

Thanks for your advice but I still cannot access the required files (cmaudio.cat).

I couldn't find them on my disc but did locate them on my hard drive in a security file.

I copied them from there to My Documents so i could find them easily and tried to install my hardware device again but it's refusing to copy the file out of My Documents......just does nothing.


Songs beginning with S.....Suicide is painless and Silence is golden.

[TR]

Just a thought Greenking or is that Adnams  .

Have you tried going into safe mode and add/delete the sound CMI18278?? or something like that from what I remember then.. reeboot/then try reinstalling from the CMI disk then win 98se.

Before you do that.. would someone else just varify thats ok  

Hook

[bat69]

Have you tried going into Device Manager and is the hardware identified there ... if it is have you tried updating the driver from that end rather than the installation?

[greenking]

Yes I've tried it through device manager but still to no avail.

Everything is fine until the last bit of the download. The problem would appear to be on my WIN98SE disc not finding the relevent files.

Is there any other way i could find a driver that would run this device?

[bat69]

Do you know what the driver is called? If so then you can try to get it from either the manufacturer's site or off the net somewhere ... if you find out I'll have a look for you

[greenking]

Hi there Bat,

The name for the device given in device manager is:   CM18738/C3DX PCI Audio Device.

Doesn't mean much to me but hopefully that is enough for you to go on. I don't know what other info I can give you!!!!!!

[bat69]

I'll have a look later today ... far too much Stella (or brandy) for me to start looking and working out what to do .... I'll get back to you

[Sandra]

Happy New Year Greenking  
Have a look here and download the drivers for it.Click on driver update and I think the one you want is the top one,good luck  

http://www.cmedia.com.tw/e_tech_01.htm

Sorry for the delay in replying as New Year kind of got in the way of things  

[bat69]

Thanks for finding that Sandra ... New Year got in the way for me too  

[greenking]

Hi All,
hope all the partying went well.

I downloaded the suggested drivers and still no joy.

Then had a chat with Hookie on messanger and took his advice of starting up in "safe" mode.
Lo and behold my puter found 3 new bits of hardware and installed them all automatically with no discs etc required.

Don't know why it worked but it worked.

Thanks to you all for your time and help.
YET AGAIN ANOTHER SATISFIED USER.....

[bat69]

Pleased you got it sorted greenking   ... I hate these techy problems ... had a similar one with a PCMICA card reader on Fishermans machine  ... looks like W2k will be the answer there, W98 just wont accept it