Topic: Just wont restart

[Benz]

Windows xp home ed.
amd athlon 1.2ghz
512mb ram
biostar M7VIQ motherboard

hi,
this causes alot of problems, everytime i try to restart my computer it just hangs after it has reset windows
the power is still on but i get nothing on the monitor
also i cant keep any dates or proper speed because when i save to cmos it still just hangs on restart so you have to turn the power off by the plugs wait a few mins and try again.

i have damaged something inside the comp?
is something on windows messed up?(dont think it is cos i got most of the latest drivers for everything, antivirus, firewall, ad aware, registry mechanic and i clean/defrag often
please help

[Sandra]

Hi Benz and

Someone had a similar problem a few weeks back on here but I dont think that they posted to let us know if any of the solutions that were suggested had worked.
The having to turn the power of at the plugs before it does anything sounds like a PSU overheating problem doesnt it ?
I think the last one with this problem had changed that though and still had the same problem before contacting us.
All I can suggest is that you disconnect all drives, floppy, hard and CD/DVD ones and check that you can get into the BIOS without any problems and if it saves your settings that way.
Then put the minimum back on to boot into windows, the single boot drive.
If that runs ok and your settings are still staying as you set them, then add the other drives one by one, checking that the pc runs ok and that the cmos settings are still as you set them after each addition.
The only other thing I can think of is that your graphics card or ram may be faulty, have you any in another pc or a friend who has some that you can borrow to try substituting yours with ?
Still cant think why you would have to turn the power off though unless it was something in the power supply that needed to reset itself  

[Benz]

if u meant the disk drive and cd drive i just tried those pulling the colourd wire 1ns out and in but no luck, thx anway
althought i did find some wires not connected they are about 2 mm wide at the plug type thing and they have names like (r out, ret -l, ground, mic in. they are coloured green ,yellow and red and i see some slots they go onto but i dont know which way around can this help?
also i looked on the board and it says m7 ncg 400 stupid comp place gave me wrong book!? and gave me a faulty pc!?
also i see it is nvidia nforce 2

[Simon]

I would guess that those 2mm connectors are the connections from the case, to light the lights, and power the switches, mic, phones socket, etc, on the case.  If you can turn the PC on by the case switch and use the reset button, they must be connected, and I don't think the others would have too much of an effect if they were left unconnected.

[Benz]

they are at the front cmin out of the bottom below the floppy drive, whats this case switch? u mean on the back of the comp?

[Simon]

No, I mean on the front.  The one you press to start it.

[Sandra]

As Simon says the, red, yellow and green wires would be so you could use the front mic and speaker sockest so dont worry about those at this stage.
Re the drives, I didnt mean to just check that they were connected securely, I meant to disconnect them completely and check to see if the alterations that you do in bios stay as you set them as.
Also disconnect anything else connected to your pc except the monitor, mouse and keyboard of course  

[Benz]

yeh i can turn it on fine im on it now,
i found new info.
i could of installed a wrong driver causing this since i downloaded things for a different biostar mother board i would have to do this
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
but i think its something to do inside the comp




Edited to fix the link

[Sandra]

If you think that you have the wrong drivers installed then get the correct ones, if you can identify them, and either do a complete reinstall of your OS or delete them from inside device manager and install the correct ones or you may be able to do an update driver in device manager.
If its a new PC and you havent really anything much on it at the moment I would just wipe it and start afresh so that you are sure there are no driver problems from the previous installation  

[Benz]

thanks but iv got to much info on it to do that, im downloading the real drivers now, also if nothing happens i will take it in somewhere to get a pro to look at it, thanks for your help anway