Author Topic: What is the best way to remove unwanted programs? (Read 3793 times)

TOFFEEMAN1878 · « **on:** June 15, 2005, 21:44 »

i.e I have tried to remove several programs from Add&Remove & I get a message saying "cant find the file " Can someone reccomend a program which will remove all the debrit left behind behind some programs!
Thanks in advance....Jim

Sandra · « **Reply #1 on:** June 15, 2005, 21:55 »

Possibly too late now but I usually remove the programs from the uninstall for that particular program if it has one or from the Add/Remove in safe mode.

Some programs like Kazza and other nasty ones need a specific program to remove it all such as Kazabegone.
I havent come across any programs that remove all of the programs contents for the ones that leave bits behind though.

Maybe someone else knows of one or uses one :?

TOFFEEMAN1878 · « **Reply #2 on:** June 15, 2005, 22:09 »

Hi ,Sandra ,Nothing like Kazza etc some nokia & roxio programs I need to unistall them to reinstall uncorruppted files !

joudi · « **Reply #3 on:** June 15, 2005, 22:14 »

I usually use THIS.

"Your uninstaller"

It's very good.

Sandra · « **Reply #4 on:** June 15, 2005, 22:15 »

I was just going to post a link to that Joudi

It looks quite good if it works as good as it says

http://www.ursoftware.com/?ref=g_uninstall_programs

TOFFEEMAN1878 · « **Reply #5 on:** June 15, 2005, 22:27 »

Thanks I will try that ,on another topic how do I find the logfile on my computer to enter it on the Hijack this website?

TOFFEEMAN1878 · « **Reply #6 on:** June 15, 2005, 23:02 »

Heres a copy of the log if that helps ....Jim
Logfile of X-RayPc Build 38512 (Installed 1118874992)
Scan saved at 15/06/2005 22:39:41

Registry Settings:
IE Start Page (User) : http://www.evertonfc.com/
IE Start Page (Global) : http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
IE Blank Page : C:\WINDOWS\system32\blank.htm
IE Default Page : http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
IE Search Page (User) : http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
IE Search Page (Global) : http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
IE Default Search : http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
IE Search Bar : http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
HOSTS Directory : %SystemRoot%\System32\drivers\etc

Running processes:
C:\WINDOWS\system32\services.exe (108032 c6ce6eec82f187615d1002bb3bb50ed4)
C:\WINDOWS\system32\lsass.exe (13312 84885f9b82f4d55c6146ebf6065d75d2)
C:\WINDOWS\system32\svchost.exe (14336 8f078ae4ed187aaabc0a305146de6716)
C:\WINDOWS\System32\svchost.exe (14336 8f078ae4ed187aaabc0a305146de6716)
C:\WINDOWS\system32\spoolsv.exe (57856 7435b108b935e42ea92ca94f59c8e717)
C:\WINDOWS\System32\cisvc.exe (5632 3192bd04d032a9c4a85a3278c268a13a)
C:\Program Files\Norton GoBack\GBPoll.exe (512000 a2bb85da575874ca2a14f2db9e85f856)
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (131072 d40357f1ba41905355b599228357495d)
C:\WINDOWS\system32\pctspk.exe (86016 0275215d01c3985e682a661b8826f371)
C:\WINDOWS\System32\svchost.exe (14336 8f078ae4ed187aaabc0a305146de6716)
C:\WINDOWS\System32\Tablet.exe (450560 64f5255e28e86c8f91040f42a15e0511)
C:\WINDOWS\system32\ZONELABS\vsmon.exe (1210112 049eb3c18dd71b96075dd7da48043fdf)
C:\WINDOWS\System32\MsPMSPSv.exe (53248 668056d5c3c11ab7d266819a96b964e8)
c:\PROGRA~1\mcafee.com\vso\mcshield.exe (225401 269dfc7d130ad858f2a4b71319fdcfc5)
C:\Program Files\Common Files\Stardock\SDMCP.exe (241664 a6ea07a7d47c733d22b3f0dd6c393012)
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe (430592 becbb112151e0ed91740d918642ce4fe)
C:\Program Files\Stardock\Object Desktop\Component Tray\sdctray.exe (356352 dd14b4cc6e95c01a9fdc217d59c691a1)
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe (935688 bac4e154f30aba45bb99c0bb9196a57e)
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe (196608 944982c9b57c8bcc58f4001a62cd503f)
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe (32881 d7b9be63c406103ee1405fe473ac0697)
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe (866816 d40191aa225638ab20e59524cdd74030)
c:\program files\mcafee.com\agent\mcagent.exe (278528 c9a041d6e5211ca48aeba3ac1987d837)
c:\progra~1\mcafee.com\vso\mcvsescn.exe (471097 c9ae1c7570883eed7f6f81b7ac9ecff7)
C:\WINDOWS\system32\atiptaxx.exe (245760 7521596bfe009af58b616b3a4d96015e)
C:\WINDOWS\system32\ctfmon.exe (15360 24232996a38c0b0cf151c2140ae29fc8)
C:\Program Files\Muiltmedia keyboard utility\1.3\KbdAp32A.exe (375296 87fbed060896c6ff2c4e6cafa5437378)
C:\Program Files\Norton GoBack\GBTray.exe (524288 fe65ba6f268b84dfc140936b68d61cb7)
C:\WINDOWS\system32\cidaemon.exe (8192 582304f6f1946fa5068cf143d729d7ed)
C:\Program Files\Mozilla Firefox\firefox.exe (6631017 28bc6acf8851153633c9cd6ccd858c03)
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\WINZIP\winzip32.exe (2781184 01e7bf01e08bea9c03ecd0e71dd3f4d8)
C:\Documents and Settings\J.P. Carney\Local Settings\Temp\x-raypc.exe (334072 77e20d297f99fef15422286e56af8360)

O2 - BHO: (Yahoo! Companion BHO) - {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_0_0.dll (327246 374305b47a9de61b271d9bb293c06f51)
O2 - BHO: (AcroIEHlprObj Class) - {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (63136 42729c3de75a7a51fc6f9ef6546c9199)
O2 - BHO: (no name) - {206e52e0-d52e-11d4-ad54-0000e86c26f6} - C:\PROGRA~1\FRESHD~1\FRESHD~1\fdcatch.dll
O2 - BHO: (UberButton Class) - {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (181352 f5e62c5f6dae350140f821278060b8ea)
O2 - BHO: (YahooTaggedBM Class) - {65d886a2-7ca7-479b-bb95-14d1efb7946a} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll (115832 a7dfd7463c4ac34309d2304546d7a96a)
O2 - BHO: (ST) - {9394ede7-c8b5-483e-8773-474bf36af6e4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll (155648 0da1349495955cb41a5899047c5a1267)
O2 - BHO: (MSNToolBandBHO) - {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll (282624 0deb8b7cad01ee86d1c4062e1b587c5a)
O2 - BHO: (SidebarAutoLaunch Class) - {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll (124032 0645dbcbdb3f4a69aee13f4b5f9c4291)
O3 - Toolbar: McAfee VirusScan {ba52b914-b692-46c4-b683-905236f6f655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll (135223 edb43b7360e94d294eed19da0eb3a467)
O3 - Toolbar: Yahoo! Companion {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_0_0.dll (327246 374305b47a9de61b271d9bb293c06f51)
O3 - Toolbar: MSN {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll (282624 0deb8b7cad01ee86d1c4062e1b587c5a)
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe (935688 bac4e154f30aba45bb99c0bb9196a57e)
O4 - HKLM\..\Run: [VSOCheckTask] c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe (143360 d527afe3bed159802f84fee4118b995a)
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe (196608 944982c9b57c8bcc58f4001a62cd503f)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe (32881 d7b9be63c406103ee1405fe473ac0697)
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe (866816 d40191aa225638ab20e59524cdd74030)
O4 - HKLM\..\Run: [POINTER]
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe (180224 c7d0c96ad30cfafc37f621c75fad6252)
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe (278528 c9a041d6e5211ca48aeba3ac1987d837)
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.3\MMKEYBD.EXE (207360 2b0b3587e50be8c5d47fc2a2627005f3)
O4 - HKLM\..\Run: [AtiPTA] C:\WINDOWS\system32\atiptaxx.exe (245760 7521596bfe009af58b616b3a4d96015e)
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (15360 24232996a38c0b0cf151c2140ae29fc8)
O4 - HKLM\..\ShellServiceObjectDelayLoad: [0aMCPClient] C:\Program Files\Common Files\Stardock\mcpcore.dll (86016 e0475dbae1d9e5f229acb3e1dc1264c2)
O4 - HKLM\..\ShellServiceObjectDelayLoad: [PostBootReminder] C:\WINDOWS\system32\SHELL32.dll (8450048 9833f278924d028414d7f89bfd4fc46b)
O4 - HKLM\..\ShellServiceObjectDelayLoad: [CDBurn] C:\WINDOWS\system32\SHELL32.dll (8450048 9833f278924d028414d7f89bfd4fc46b)
O4 - HKLM\..\ShellServiceObjectDelayLoad: [WebCheck] C:\WINDOWS\System32\webcheck.dll (276480 6501db5182d5a8c0f1f1707286161d66)
O4 - HKLM\..\ShellServiceObjectDelayLoad: [SysTray] C:\WINDOWS\System32\stobject.dll (121856 297101a925ecffdcdf7f6341ffbb6c1a)
O16 - DPF: (Microsoft XML Parser for Java)- file://C:\WINDOWS\Java\classes\xmldso.cab - C:\WINDOWS\Downloaded Program Files\Microsoft XML Parser for Java.osd (1162 0f7667aa2dfebb40816a75bfa972166d)
O16 - DPF: {166b1bca-3f9c-11cf-8075-444553540000} (Shockwave ActiveX Control)- http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab - C:\WINDOWS\Downloaded Program Files\erma.inf (1271 d5897197b02d5b52547c7f60cd8f7c28)
O16 - DPF: {1803b9ef-9905-4f34-afc4-05d1bab28801} (RegUserCfgUI Class)- http://us.dl1.yimg.com/download.yahoo.com/dl/controls/yregucfg/2004_10_11_1/yregucfg.cab - C:\Program Files\Yahoo!\Common\yregucfg.dll (144448 dc3f07eaf0e7483885c3f3a9540e39b1)
O16 - DPF: {231b1c6e-f934-42a2-92b6-c2fefec24276} (yucsetreg Class)- C:\Program Files\Yahoo!\common\yucconfig.dll - C:\Program Files\Yahoo!\common\yucconfig.inf (317 2920f72762990fee1aa9df66e4ac77d3)
O16 - DPF: {2a32b14f-4d29-4ea3-ac54-e9b19f436ce7} (Scanner Class)- http://www.windowsecurity.com/trojanscan/TDECntrl.CAB - C:\WINDOWS\Downloaded Program Files\TDECntrl.INF (814 da56a97e9e268fbc886fb45065f342fb)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class)- C:\Program Files\Yahoo!\common\yinsthelper.dll - C:\Program Files\Yahoo!\common\yinst.inf (1206 0b4916128b3b4d0e9268337ccd100321)
O16 - DPF: {71057c18-0507-4747-86bc-e11ce7512c5f} (mailhelper Class)- http://register.btinternet.com/templates/btmailcontrol013.cab - C:\WINDOWS\Downloaded Program Files\btmailcontrol.inf (264 4b3118dd55638bca16ab6b5be9f114b4)
O16 - DPF: {8ad9c840-044e-11d1-b3e9-00805f499d93} (Java Plug-in 1.4.2_04)- http://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll (65650 2bca54cb6a12a5efbf922c0c1856f30d)
O16 - DPF: {8b1bc605-c593-4865-8f5b-05517f0cd0bb} (MSSecurityAdvisorCD Class)- file://E:\Content\include\msSecUcd.cab - C:\WINDOWS\Downloaded Program Files\msSecucd.inf (677 2b7c2d4f5e21dcd85225cb1ca30a16c2)
O16 - DPF: {a17e30c4-a9ba-11d4-8673-60db54c10000} (YahooYMailTo Class)- http://download.yahoo.com/dl/installs/ymail/ymmapi.dll - C:\Program Files\Yahoo!\Common\ymmapi.inf (905 13bf2f23877272e548285921a3268c47)
O16 - DPF: {b9191f79-5613-4c76-aa2a-398534bb8999} (YAddBook Class)- http://download.yahoo.com/dl/installs/yab_af.cab - C:\PROGRA~1\YAHOO!\COMMON\yab_af.inf (793 673da1ceab630a51e8686169dbb56d09)
O16 - DPF: {bcc0ff27-31d9-4614-a68e-c18e1ada4389} (DwnldGroupMgr Class)- http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab - C:\WINDOWS\Downloaded Program Files\McGDMgr.inf (691 855e290960c11c16eb4603f2b4c7e3ab)
O16 - DPF: {c606ba60-ab76-48b6-96a7-2c4d5c386f70} (PreQualifier Class)- http://downloads.broadbandassist.com/BTYahoo!Help//PreQual/files/MotivePreQual.cab - C:\WINDOWS\Downloaded Program Files\MotivePreQual.inf (911 724be015bf846f83c6eb1cc07098173a)
O16 - DPF: {cafeefac-0014-0002-0004-abcdeffedcba} (Java Plug-in 1.4.2_04)- http://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll (65650 2bca54cb6a12a5efbf922c0c1856f30d)
O16 - DPF: {d27cdb6e-ae6d-11cf-96b8-444553540000} (Shockwave Flash Object)- http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab - C:\WINDOWS\Downloaded Program Files\swflash.inf (3759 60b7c507c4804edf26cc2a3066899c29)
O16 - DPF: {ec5a4e7b-02eb-451d-b310-d5f2e0a4d8c3} (webhelper Class)- http://register.btinternet.com/templates/btwebcontrol023.cab - C:\WINDOWS\Downloaded Program Files\btwebcontrol.inf (261 da27d6f51831bfe65e48fd4b48632d61)

Lona · « **Reply #7 on:** June 16, 2005, 01:08 »

If I uninstall programmes using Add/Remove, I usually go into Explorer under programme files after the uninstall and delete any folders that have been left behind.

I find games are bad for leaving debris behind like saved games etc.

Simon · « **Reply #8 on:** June 16, 2005, 20:06 »

The best thing you can do with a HJT log file, is to post it on www.hijackthis.de which will do an analysis of it, and report anything iffy. I'm not quite sure how relevant it will be to your current problem of removing programs though. :?

One thing which might be worth a try, if you still have the installation files, is to reinstall the programs you are trying to remove, then remove them again. It could be that the programs are missing 'uninstall' files, especially if an attempt has been made to remove them manually.