Bought this "TrackBall Optical" mouse of Microsoft three years ago. A model which I like very much:
Microsoft TrackBall OpticalNormally it has three years of Guarantee. Those three years will end for me next week.
I started to get some little random problems about two months ago. It started to freeze my system. So, I contacted Microsoft yesterday by telephone. They promised to call me back for more details.
Today, I got their call. And after some questions, the guy told me that I?ll keep my old mouse, and get from them a new one instead.
What?s more interesting that, there?s not only three years guarantee for this Microsoft item, it has also two more years added to get free assistance from them, which makes the total of five years of good care.
Not bad !!
heuh??