Author Topic: Help! (Read 5415 times)

jonno_w · « **Reply #15 on:** May 08, 2006, 22:45 »

I tried that, but I got a message which said that the software couldn't run on anything less than Windows 2000. I'm running Windows ME. I didn't look into it further than that. Is this in any way meaningful to you? As my previous posts have probably made clear, I'm no technophile ... but common sense suggests to me that ME/2000 wouldn't be that different. I don't know. 2000? Millenium Edition? My headache is getting worse. :?

Simon · « **Reply #16 on:** May 08, 2006, 23:39 »

2000 and ME are both different versions of Windows. I didn't realise Ewido doesn't support older versions, so sorry about that. What Anti Virus software are you using? Downloader-LC seems to be quite an old trojan, and I'm surprised that your Anti Virus software hasn't protected you from it.

I would also recommend you consider upgrading to Windows XP, as you may find that ME is no longer supported by some newer programs, as we have found tonight.

Don't worry about asking questions - we all had to learn from somewhere, and most of us are still learning.

Sandra · « **Reply #17 on:** May 09, 2006, 00:51 »

Have you got the pc set to show hidden files and folders John.
It will possibly be a hidden one.

Open any folder and go Tools/Folder Options/View then look down the list for Hidden Files and Folders.
Tick the Show Hidden Files and Folders then ok and that should show the missing file hopefully.

Check that you can see it in normal windows, update your current anti spyware and AV programs then disable System Restore as Simon said and reboot into safe mode by pressing F8 as it reboots.

Run the scans in safe mode and see if they detect and remove anything.

If the imb00001.exe file is still showing then delete it but hopefully the scans in safe mode will fix it.

jonno_w · « **Reply #18 on:** May 09, 2006, 01:07 »

Right. An otherwise reliable friend recently spent some time noodling around on my pc and somehow, when he returned it to me did so with no anti-virus protection (smacks forehead with realization of the jaw-droppingly obvious

). Okay, will try your advice tomorrow but am absolutely zonked out for this evening. Thank you all for your patience tonight; please check back tomorrow! Incidentally, what would you all generally think that the best free AV download would be, being as I'm endeavouring to clean up my pc at the mo'? Many thanks for your help.

davy51 · « **Reply #19 on:** May 09, 2006, 02:10 »

Avast and avg are both great programs and free

Simon · « **Reply #20 on:** May 09, 2006, 08:06 »

Norton is probably the most popular Anti Virus software, but later versions have been reported to slow down PCs quite a bit. I have recently switched to F-Secure Internet Security 2006, which is an all-in-one Anti Virus / Firewall / Spyware and Spam protector. I have found it to be excellent, but unfortunately it's not free. You can, however, download a fully functioning 1 month free trial version from here, which should be able to clean up your PC, then you can decide whether to purchase the full licence, or look for something else. If you do decide to buy it, you can get it cheaper from Dabs, than from the F-Secure site. Whatever you choose, be it paid for or free, you do need to have anti virus protection and a firewall installed on your PC, and kept updated. The paid for versions do automatically update, so once set up, you can usually forget about them, but some of the free programs require manual updating.

jonno_w · « **Reply #21 on:** May 09, 2006, 20:54 »

Right. I've run Adaware, Spybot and Spyblaster in Safe Mode and downloaded some virus protection (Antivir, on a friend's recommendation). In Safe Mode, Spybot brought up 2 entries for Torpig, which it hadn't in Normal Mode. I seem to recall that I've seen the term Torpig used in connection with ibm00001 elsewhere on t'internet. It could not fix these problems initially, and suggested restarting my pc. I did this, and Spybot said that the problem had been fixed. I'm going to have a noodle around on the net now and see if there's any improvement. Will let you know if the problem seems to be resolved. Cheers.

jonno_w · « **Reply #22 on:** May 09, 2006, 21:13 »

Nah, still no good. The internet connection is running at snail pace. Any ideas? I have a friend who can wipe my pc and install Windows XP; should I just call it a day and go for that?

Clive · « **Reply #23 on:** May 09, 2006, 21:31 »

Did you remember to turn off system restore before you re-booted? The sophisticated trojans use system restore to reinstall themselves after deletion. Torpig disables your antivirus too so make sure that it's still enabled.

jonno_w · « **Reply #24 on:** May 10, 2006, 00:01 »

Clive, System Restore was off throughout.

Simon · « **Reply #25 on:** May 10, 2006, 00:31 »

Upgrading to XP would not be a bad thing, if you have someone offering to do it for you. I would try the trial version of F-Secure, as I recommended above, first, as this may well remove your trojan for you. I have also found another spyware utility, which clims to remove Torpig, and this is XoftSpy. Unfortunately, the free version will only detect spyware - to remove it you have to purchase the product, but if you want to PM me, I may be able to help you with that.

Sandra · « **Reply #26 on:** May 10, 2006, 01:01 »

As I have just bought a 19 inch TFT DVI monitor I am a bit short of cash this month Simon, can you help me out with some cash too please :wink:

Simon · « **Reply #27 on:** May 10, 2006, 08:02 »

You and your toys, Sandra! :roll: :wink:

Sandra · « **Reply #28 on:** May 10, 2006, 11:15 »

Bigger is usually better Simon