Author Topic: AdAware Updates Froze (Read 1725 times)

mistybear · « **on:** May 13, 2006, 13:07 »

I tried to Update AdAware and it got 5% in and froze saying an error occurred. I tried this a couple of times on Wednesday before the computer died, so I tried to update it again same thing.
Do I need a new version or something.

Also I downloaded Everest and the version I got does show everything.
It just says Trial Version, is there somewhere I can get the full free version. :wink:
Michael has it on his computer, is it possible to get it from him?

Simon · « **Reply #1 on:** May 13, 2006, 13:58 »

Have you tried re-installing your Ad Aware, MB? It may need a new version, which you can get from here.

You also have a PM.

mistybear · « **Reply #2 on:** May 13, 2006, 14:20 »

Thanks Simon,
I uninstalled mine and installed that one but the same problem. Error retrieving Update.
Could it be a configuration problem.

Simon · « **Reply #3 on:** May 13, 2006, 14:27 »

Firewall blocking it?

mistybear · « **Reply #4 on:** May 13, 2006, 14:52 »

There is nothing in exceptions for AdAware.
But in configure it has Proxy settings with a X next to Use HTTP Proxy
and in Misc. it has a tick next to Backup old definitions file. :?

mistybear · « **Reply #5 on:** May 13, 2006, 15:17 »

The configure I'm talking about is in the AdAware: Configure or Connect

Simon · « **Reply #6 on:** May 13, 2006, 15:25 »

Unless you are using a proxy server, which I don't think you are, those settings are correct. Try removing Ad Aware from the firewall programs list, then restart it, and when the firewall asks for permission, allow it.

mistybear · « **Reply #7 on:** May 13, 2006, 15:28 »

AdAware isn't in the Firewall exceptions list. :?

mistybear · « **Reply #8 on:** May 13, 2006, 15:46 »

OK I added AdAware to the list and ticked it.
Tried again same thing.
I restarted the computer, tried again same thing again. :?

Simon · « **Reply #9 on:** May 13, 2006, 16:00 »

Umm... well it sounds like some sort of connection issue. I don't really have any more ideas. When was the last time you used it successfully? Have you installed anything since which may be affecting it?

mistybear · « **Reply #10 on:** May 13, 2006, 16:06 »

Not that I can think of.
When I first open it, it states that the definitions are 355 days old and would I like to check for updates. I click OK and it says installed definitions
are SE1R47 24.052005
And then I try to update and it only goes to 5%

mistybear · « **Reply #11 on:** May 13, 2006, 16:29 »

I think I have figured it out.
In configure I unticked the Backup old Definitions File.
Then clicked connect and it updated ok.

Simon · « **Reply #12 on:** May 13, 2006, 20:30 »

Strange, but if it works, great!