I remember when i learned, hands on, how to install 98se and setup the drivers and the little applications in my first computer maintance class. I also remember attending a lecture from a linux guru during the same year. His advice for learning linux was R.T.F.M. Now i'm all for reading the manual, BUT every time i dive into a linux manual i find myself having to sift through 50 pages of history, followed by 100 pages of commands, before i can start to get to the part that actually talks about administrating the terminal. Even then most of the time the manuals always assume that you already know all the easy steps to installing simple things like drivers. After all this is linux, if your smart enough to install windows, you should be just fine installing linux.
My biggest gripe with linux is every support manual I've ever come across is bloated with 10000 facts that aren't necessary to installing and configuring the installation. I have yet to find a simple instruction manual on installing drivers. If i can install windows completely in under 30 mins, i should be able to do the same thing with linux without having to RT-2"-FM. Manuals are for reference. When i really needed to find something out in windows I looked at the help or went online to look for others to answer the question. With windows your talking to average people online with similar questions who talk with average terminology who are more than happy to answer a question. Hell, PC-pals is one of those places. But, let the average person trying to attempt a linux conversion go onto a support forum and you find a bunch of smug "patronizing" pricks who nitpick of the question if they decide to answer the question at all. I've been to quite a few linux forums and the one thing they aren't short of are questions. The one thing they are short on are people to answer them. Thats probably why the vast majority of people that do answer what few questions deserve their attention come across like they are gracing the thread with their massively superior computer knowledge.
I know i have an axe to grind. I have installed debian, mandrake/mandriva, and i currently have xubuntu installed on a laptop. During my 4 years of experimenting with linux, I have just been searching for a simple howto or manual that will explain the driver installation. Maybe i'm a slow fool, but if anyone who can install windows and fix win machines for a job for 2 years can't do it what are the chances for the average public.
Things that haven't worked for me.
KDE tends to crash all the time.
Can't play a none decrypted store bought dvd.
Linux doesn't support half the printers on the market.
The man pages raises more questions then it answers.
There are probably more agitations that i have with linux, but its been awhile since my last attempt. Oh yeah, those elderly folks that use linux, are just doing that, using it. They aren't having to install and configure it. Thats that information that normally stumps people. Just double clicking an icon to surf the net is something a chimpanzee can do.