Topic: E-mail attachments

[greenking]

Hi old friends 
I have several e mail accounts but alas cannot attach any docs or piccys to any of my e mails in any of my accounts.
Any ideas muchly appreciated

[Sandra]

Are those POP 3 or webmail accounts Graham and if POP 3 which mail client/s are you using ?

[Clive]

Is this a new annoyance or have you never been able to attach files?  If it's just happened then  I would try a simple re-boot.  That worked for me!   

[greenking]

I think its a webmail account as its my bt account that i've been trying to attach to but tried through outlook as well direct

[greenking]

Looks like i cant even send e mails they come back unable to send.
tried uploading pics to facebook so they could take the pictures from there but cannot up load pics there either 

[Clive]

BT may be having problems GK.  There was a serious outage earlier this afternoon. 

[Simon]

We know BT are doing some work on the networks this weekend, so anything could happen, but can't really see how it could affect emails. 

Nice to see you, Graham, how you doing? 

[Clive]

Yes it can affect e-mails Simon.  If it worked and then didn't work then it's probably safe to blame your ISP. 

[Simon]

Well, blame BT, anyway.

[Sandra]

If its only started doing it today then its probably the ISP as Simon and Clive has said, maybe theyre blocking some commonly used ports for email protocols as even with their email servers being down it shouldnt affect web based emails.

Web based emails may have restrictions on the size or type of attachments allowed, which can be stricter than ISP ones.

[Simon]

BT have announced a series of WBC "Capacity Upgrades" that are due to be
rolled-out over the course of the weekend, to be completed by 6pm on Monday.

They say that they have recently "uncovered" an issue with the capacity management process
which has caused parts of the network to be "under-dimensioned" [that's a new one!]

These upgrades "should cause no disruption to service".

[Clive]

No disruption whastsoever Simon.  Apart from the 4 hours outage I suffered.   

[Simon]

BT.  That's why we love them! 

[davy51]

Do you get any kind of warning when you send
or does it just not atach the pics


If the attachment is to big you should get a warning
if it just doesnt attach it its a setting in your web mail has changed probably because of BT working on  it

[Rik]

No disruption whastsoever Simon.  Apart from the 4 hours outage I suffered.   

There's been several MUX outages this weekend, Clive.