Topic: Hotmail on my laptop

[tandy15]

Hello All,

I am suddenly unable to log into my hotmail account using my laptop. I can however still do so from other pc's. This problem lies only with my hotmail account and only on my laptop. Every other thing on my laptop still works - or seems to! What have I done wrong and how do I solve it? H E L P ! ! !

 :'(

[Clive]

Welcome to the forum Tandy15.  I'm sure that someone will help you solve the problem.  Have you tried disabling your firewall before attempting to access the account?  It just may be worth a try.

[Simon]

Hi Tandy15, and welcome to the forum.

Just a thought, but maybe you can't log in with your laptop if you are already logged in with another machine?  Try logging out of Hotmail on your other PC.

Failing that, can you tell us if you are trying to access Hotmail on the web, or with Outlook / Outlook Express?

[tandy15]

Hi Clive/Simon,

Thanks a lot for your suggestions. I am glad to be a part of this forum.

I do not have my firewall protedtion enabled. And I use internet explorer on the web to access my hotmail account, not Outlook. I am not logged into my account in another location. This problem started weeks ago. I have a feeling it has to do with my security settings on i.e.

[Sandra]

Hi Tandy,not sure if I am on the right track or not but something on here may have the answer or point you in the right direction  

http://www.hotmail.com/cgi-bin/dasp/ua_info.asp?_lang=EN&pg=problems&id=2&fs=1&cb=_lang%3DEN&ct=1031319784

[Clive]

You can always count on Sandra to come up with definitive answers.    We are pleased to have you here Tandy.