Topic: Broadband customers pay high price for loyalty

[Simon]

Consumers are paying over the odds for broadband because they're being left on legacy deals by their ISPs, according to research by Broadbandchoices.co.uk.

The price comparison site found that more than half of all broadband subscribers had been with the same provider for more than three years, during which time the average monthly price has fallen by a third.

“Broadband customers stuck on these legacy tariffs are really losing out as the price of broadband has fallen,” Broadbandchoices product director Michael Phillips told PC Pro.

http://www.pcpro.co.uk/news/broadband/358270/broadband-customers-pay-high-price-for-loyalty

[Rik]

Orange did that to me. When I asked for my MAC, they were suddenly forthcoming with all kinds of incentives. Too late, too late.

[Clive]

I was offered £16 a month for a 104kb/s connection.  Very tempting. 

[Rik]