Topic: Gap between broadband claims and delivery widens

[Simon]

The glaring gap between advertised broadband speeds and the services that consumers receive has widened, according to figures from telecoms regulator Ofcom.

Although UK broadband speeds increased by 10% - from 6.2Mbits/sec in late 2010 to 6.8Mbits/sec in May – the disparity between expectation and reality widened, leading to calls for changes to advertising practices.

The regulator said the average advertised speed in May 2011 was 15Mbits/sec, more than double the average actual speeds of 6.8Mbits/sec, sparking fears that consumers were being misled.

“The research is still telling us that some consumers are not receiving anywhere near the speeds that are being advertised by some ISPs,” said Ofcom chief executive Ed Richards.

Read more: http://www.pcpro.co.uk/news/broadband/368899/gap-between-broadband-claims-and-delivery-widens

[Rik]

We need them to tell us?

[Simon]

[sam]

I appear to be getting what I pay for

[Clive]

I'm getting 5.4Meg and I'm happy with that. 

[sam]

bit or byte? what you paying for... actually we could do a nice survey here...

[Simon]

I'm getting about 5 on average, and that's fine for me.

[Clive]

bits in my case Sam.