Topic: problems opening file

[andary]

hi
desperate for help
i'm unable to open one vectorworks file (all others work fine)
i get a run time error message- soemthing to do with microsoft visual c ++ then the program closes itself.
any help would be appreciated
andy

[greenking]

Hi Andy
I'm not one of the techys here but you've come to the right place.
Its very friendly here and i'm sure someone will be able to sort your problem out for you.
But alas most have gone to bed it seems....no staying power some people  

[Sandra]

Which OS are you using Andy ?
Have you tried scanning that particular file for a virus ?

[Adept]

Hi Andy

Is it the Vectorworks program which is giving the C++ error message? If so you'll probably find that the file you are trying to load is unfortunately corrupt in a way that causes Vectorworks' error handling not to work correctly

If you don't have a backup copy of the file and it is important, I would contact the software company to see if they have a utility which can recover some of the file for you.