Topic: scandisk problem

[Adept]

Can you not boot to dos with a 98 boot disk Adept then run scandisk from C prompt?

Well yes, but there isn't much point - the DOS scandisk is only a cut-down version of the full Windows Scandisk and cannot fix certain problems.

[alphafalcon]

i have norton system works 2003 adept

[Sandra]

Dammit Sandra you beat me to it.

My doggie is faster than your camel Mustapha :doggie:

[Adept]

I've searched Microsoft's and Symantec's knowledgebases and cannot find a solution to this problem.

Is there maybe a way of disabling SystemWorks when you want to do a Scandisk?

[Sandra]

I found this on MS knowledge base :

SYMPTOMS
When you attempt to run ScanDisk in Windows Millennium Edition (Me), you may receive the following error message:

ScanDisk cannot check this drive now because the disk is not properly formatted, or a program such as a disk utility has locked it. Format the disk or wait for the utility to finish, and then restart ScanDisk.
CAUSE
This issue occurs if the Norton Speed Disk utility is running. When the Speed Disk utility is running, it blocks the use of ScanDisk. Speed Disk is installed when you install Norton SystemWorks 2000.
-----------------------------------------------------------------

Maybe you should uninstall System works then run scandisk and reinstall it to get around this problem or uninstall the speed disk part if that is possible with the add/remove and modify bit :doggie:

[alphafalcon]

maybe if i uninstall my norton system works 2003 ...i should be able to scandisk my drive c...then i should try it.. by the way i have drive d and e and theres no problem at all

[Sandra]

Is there not an option in Norton to tell it which drive to run speed disk on?
If there is,seeing as you have scanned D and E already change it to check E and try scanning C again :doggie:

[Sandra]

I have just looked at the speed disk options on my version which is on Norton Utilites and it has options to select which drive to use speed disk on,also there is a schedule setting,so if you enable the schedule and specify a stop time then that may allow you to run scandisk without uninstalling norton :doggie:

[alphafalcon]

Theres an option in norton which drive to scandisk....i tried to scandisk the drive e and then d and it works..but on drive c..no unable to scan coz of unknown disk utility is using it.. the message said.

[Sandra]

We have fixated on it being the speed disk that is causing the problem.
Maybe its some other utility such as the seagate disk manager utility I mentioned before.
To try and confirm that it is the speed disk thats causing the problem I would set it going on D or E and try scanddisk on that drive at the same time and see if you get the same error message or if it names speed disk as the problem then we would know whether we are definitely looking for another problem or not :doggie:

[Sandra]

I just had another idea  

Can you do selective start up and untick System Works in there then try running scandisk either in windows or in safe mode again :doggie:

[alphafalcon]

Sandra thanks for the help.....ill try all ur suggestion..

[Simon]

That just what I was going to say Sandra.  You must be able to disable Norton's toys from starting up, AlphaFalcon, by opening System Works and going into the Options screens.  Un-tick everything that looks like it starts up with Windows, then reboot and try scandisc again.  Obviously Sandra's suggestion should work just as well, and might be easier.

[lobo]

Not certain if its the same on ME but on XP If you right click on C: in MY computer and select Properties/Tools, then error checking that will check your drive at the next bootup if it can not do it there and then, if you have Norton installed the select Norton/Disk Doctor and check now.

You can always boot into dos and try to run chkdisk

Brian

[chorleydave]

You can always boot into dos and try to run chkdisk

Blimey, chkdsk!  I haven't used that since my Windows 3.1 days!

I'm going slightly off-topic, but can anyone tell me what the difference is between chkdisk and scandisk?