Topic: DNS ERROR...HELP!

[Sandra]

A little at the moment Chris  
But we may crack it yet though

[chrismcnicholas]

hope so lol...or i'll have to go kick bill gate's ass lol  

[Sandra]

Are you sure that you are connected to the net ok, ie can you check your e mails or do you get an error there too ?

[chrismcnicholas]

yeah connected to the net, msn messenger and everything work fine...it's only my browsers that have the problem....i'm on a different pc in case you were wondering lol...

[Sandra]

I kind of figured that bit out  
Do you know how to PING an IP address ?

[chrismcnicholas]

Yeah I can ping  8) lol

[Sandra]

Ok try pinging this addy  xxxxxxxx  
If it pings ok then try ftp://xxxxxxx in browser and see if you get a log on box up or an error



Edited to remove the IP addy  

[chrismcnicholas]

it asks me for my user name and password

[Sandra]

Ok so that means that your internet connection is ok  
Have a look in the TCP/IP bit again and see what other protocols you can enable and also if you have multiple TCP/IP remove all but one of them  

[Dack]

Worth checking to see that you haven't inadvertently blocked access to/from port 80 with your firewall (I did this the other day and kept getting problems). FTP would have used port 21.

[chrismcnicholas]

I tried shutting down the firewall completely to no avail  :'(

Sandra, I think you've pushed me to the limit of my technical abilities lol....kinda lost now lol

[Sandra]

You havent got XPs own inbuilt firewall enabled by any chance have you Chris ?

[chrismcnicholas]

Nope....

[chrismcnicholas]

Thought I'd let you know how useful HP have been...

"Ok. I rgert the occurence. Do you have any issue with any other program?"

To which I told them no but I'll have an issue with your company if you don't sort this out!

HMM!  >

[Sandra]

Out of ideas at the moment Chris  
Maybe someone else will come up with the solution when they wake up