PC Pals Forum

Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: frankles on July 09, 2004, 18:41

Title: virtual tours
Post by: frankles on July 09, 2004, 18:41

Hi

Anyone help.  I am trying to play a virtual tour from a website of the hotel I will be staying at on holiday but nothing happens. I can view the still photos but not the video. Any idea?

Title: Re:virtual tours
Post by: TR on July 09, 2004, 18:44

Do you have media player? if you do, does your firewall block the connection to the site.

Hookstar

Title: Re:virtual tours
Post by: Simon on July 09, 2004, 18:48

Hi, Frankles, and  (https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fwww.apax34.dsl.pipex.com%2Fsmileys%2Fwelcome.gif&hash=05644ab4fbfa7c9585f756e9a79aab0a53d0e346)

The first thing which springs to mind is, have you got the latest Macromedia Shockwave and / or Flash Players?  You can download them from www.macromedia.com, but make sure you get the correct one for your browser, as there is a different one for the Netscape / Mozilla family, if you're not using Internet Explorer.