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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: blackpool_uk on August 18, 2004, 13:08

Title: problem installing software
Post by: blackpool_uk on August 18, 2004, 13:08

when trying to install winrunner on my W2K machine i'm recieving an error message upon clicking setup.exe

"c:\winnt\system32\autoexec.nt the system file is not suitable for running MS-DOS and Microsoft Windowns applications.  choose close to terminiate the application."

any ideas??

thanks in advance

Matt

Title: Re:problem installing software
Post by: Sandra on August 18, 2004, 13:40

Hi Matt, have you installed and been able to run this version under 2K before ?
Which version is it as I have come across this :
 Version 6.02 is needed for Windows 2000

Title: Re:problem installing software
Post by: DJ on August 18, 2004, 14:40

Though I am not sure of how to solve your problem Matt, I just wanted you to know that I have had winrunner running on a Windows 2000 PC. The version was 6.02

Basically winrunner is a test tool or automation tool. It has been used to do a batch update of thousands of accounts on the system we use at work.

DJ

Title: Re:problem installing software
Post by: blackpool_uk on August 18, 2004, 15:50

hi,

it's version 7.5 and a colleague has installed it fine on his PC running w2k.

it's a wierd message, never come across it before, tried the usual basic things such as copying the data onto the harddrive first but no joy.

any ideas???

Title: Re:problem installing software
Post by: Sandra on August 18, 2004, 17:35

Have a look at this Matt :

This issue can occur if any of the following Windows 2000 or Windows Server 2003 files is missing, damaged, or not located in the %SystemRoot%\System32 folder:
Autoexec.nt
Command.com
Config.nt

Info and possible remedy here :

http://support.microsoft.com/default.aspx?scid=kb;EN-US;305521 (http://support.microsoft.com/default.aspx?scid=kb;EN-US;305521)

Title: Re:problem installing software
Post by: blackpool_uk on August 19, 2004, 11:40

 thanks sandra that solved it.

 cheers

 matt

Title: Re:problem installing software
Post by: Sandra on August 19, 2004, 12:13

Pleased to hear its sorted  :)