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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: nilsatis on August 23, 2004, 18:17

Title: Installshield
Post by: nilsatis on August 23, 2004, 18:17
Hi all,
       I am trying to install sonicstage, but it appears that somehow installshield is not on my pc any longer any advice?
Title: Windows xp
Post by: nilsatis on August 23, 2004, 18:49
If I re-install windows xp from scratch, it says that I will lose all personall files, does this mean everything that is currently stored on my pc? music,pics etc...
Title: Re:Windows xp
Post by: TR on August 23, 2004, 18:59
Nilsatis.

I believe that if you do a repair rather than an complete re-instal it saves your programs.

Hopefully one of the grown up techies will back this up soon  ;)
Title: Re:Windows xp
Post by: Simon on August 23, 2004, 20:22
Hi Nilsatis,

You would need to back up any personal files, pics, music, bookmarks / favourites, address books, etc, before you consider reinstalling Windows.  As Hookstar said, I don't think a 'Repair' installation will wipe all your files, but it's always best to err on the side of caution.

What's the problem?  Maybe you don't actually need to repair of reinstall Windows?  We have several techies who may be able to help you.   :)
Title: Re:Windows xp
Post by: Sandra on August 23, 2004, 20:23
As Hooky said choose R when you reinstall and it wont format your C drive but give you the option to repair your installation  :)
Title: Re:Windows xp
Post by: nilsatis on August 23, 2004, 20:31
Cheers guys, I am not too clever on the pc, but the problem is that I cannot install anything, the message I keep getting is - InstallShield engine(ikernel.exe) could not be launched, error loading type library/DLL

Title: Re:Windows xp
Post by: Simon on August 23, 2004, 21:02
The link below might help, if you have a full Windows XP CD, and may save you re-installing.

http://www.jsiinc.com/SUBM/tip6000/rh6025.htm
Title: Re:Installshield
Post by: joudi on August 24, 2004, 00:21
there could be another possibility on your PC.

How many partition does your hard drive have?

If it has more than the partition which probably is called "Local Disk C", (maybe you have "D" and "E" too), then you can transfer your important files (images, music, etc...) to one of those other partitions. In that case, you can even reformat your partition "C" completely without losing your important files which are saved already on another. And you can make a new "Windows" installation ON THE PARTITION "C" itself. (attention not to make the mistake by installing it on another partition).
Title: Re:Installshield
Post by: nilsatis on August 25, 2004, 15:48
Simon,
      I have been to the link but it may as well be in double dutch, any chance of an explanation in basic terms?


Title: Re:Installshield
Post by: Sandra on August 25, 2004, 16:14
Do a search for each of these files using the Start/Search feature, one file at a time.

Stdole32.tlb
Stdole2.tlb
Stdole.tlb

If any are missing or not showing as in %SystemRoot%\System32

Put your XP cd in your CD drive.
If it aouto runs cancel the window that appears.
Go to start/Run and type in the box cmd.exe and click ok.
A Dos window will appear.

This assumes that your CD drive is D, if it is a different letter change the d in CD /d C:\ to the correct letter.
Type :  CD /d C:\  then hit the enter button.
This will then change to a new line starting with C:\

Depending which file is missing then type either
Expand <CD-ROM Drive:>\I386\stdole32.tl_ %SystemRoot%\System32
Or
Expand <CD-ROM Drive:>\I386\stdole2.tl_ %SystemRoot%\System32
Or
Expand <CD-ROM Drive:>\I386\stdole.tl_ %SystemRoot%\System32

After typing that line hit enter again.
You must type it exactly as written with all the spaces and punctuation marks, upper and lower case dont matter though.
Unfortunately you cant copy and paste in dos so just type carefully.
If you need to add 2 or all 3 files then repeat the process for each extra file  :)
Title: Re:Installshield
Post by: nilsatis on August 25, 2004, 16:58
Thanks Sandra, the file that is missing is the 32 one, I do not have a cd but a floppy and it just keeps crashing, when I try to do it.
Title: Re:Installshield
Post by: Simon on August 25, 2004, 18:27
How were you proposing to re-install XP, without a CD?  If you have a Recovery CD, the files may or may not be on there.  If you have niether come back to us, and maybe the files you need could be found elsewhere.
Title: Re:Installshield
Post by: nilsatis on August 25, 2004, 18:37
I dont have a cd, what I was given was a floppy with Multimedia keyboard driver for windows xp and a cd with system driver/ software library and factory reset.
Title: Re:Installshield
Post by: Sandra on August 25, 2004, 18:51
Try putting the cd with system driver/ software library and factory reset in your cd drive, when it trys to run stop it and use the Start/Search to look on the cd for that file.
If its there do the procedure from my earlier post  :)
Title: Re:Installshield
Post by: nilsatis on August 25, 2004, 19:04
No its not on the cd
Title: Re:Installshield
Post by: Sandra on August 25, 2004, 19:39
I have sent you a copy of the file to your hotmail addy.
Just unzip it and copy and paste it into the C:\windows\system 32 folder  :)
Title: Re:Installshield
Post by: nilsatis on August 25, 2004, 20:20
Sandra,its still not working, could you please send the other two files?
Title: Re:Installshield
Post by: nilsatis on August 25, 2004, 22:17
Sorry Sandra, I cannot unzip the file, I am totally frustrated now.
 ???
Title: Re:Installshield
Post by: Simon on August 25, 2004, 22:40
Andy, I've sent you another one.  Try unzipping it to your desktop first, then copy and paste it into C:\Windows\System32.

Best of luck!
Title: Re:Installshield
Post by: Sandra on August 25, 2004, 22:40
Do you mean that it wont unzip or that you dont know how to unzip zipped files  ???
Title: Re:Installshield
Post by: Sandra on August 25, 2004, 23:02
For some reason my Stdole32.tlb and Stdole2.tlb are in sytem 32 but my Stdole.tlb is in system only.
I have found all 3 in a hidden folder in C:\WINDOWS\system32 so I think they need to go in C:\WINDOWS\system32\dllcache
You will need to go to tools/folder options/view and tick show hidden files and folders.
Alternatively to make sure that they go to the place it said on the site that Simon found you could unzip them to a floppy and substitute the letter a for the d in CD /d C:\ in the instructions I posted earlier  :)

I will zip all 3 files together and send them again in case you still need the other 2  :)
Title: Re:Installshield
Post by: Sandra on August 26, 2004, 01:14
Possibly with that folder being a hidden one in C:\windows\system32
Your search for them earlier may not have showed them.
Search again but when you open the search window, click on More Advanced Options below the Look In part.
Then make sure that Search System Folders and Search Hidden Files and Folders and Search Subfolders are all ticked, if they arent already ticked you may already have the files but they wouldnt show in your previous search  :)
Title: Re:Installshield
Post by: joudi on August 26, 2004, 02:05
Sandra:

Seems to me that I have those three files, not in "System 32" folder, but they are in the folder:

" Windows =>  I386 ".    And they are not hidden files, neither their folder is hidden.

On the other hand:  I tried (by curiousity) to follow the steps which are mentioned in Simons link, by putting the "Windows" CD in the drive. It didn't work with me. It told that it's a wrong command.

Did you or Simon try it?   Did it work with you?

Maybe I did a mistake somewhere !!!

So, I think that the best way is that he gets those three files from you (as you did), and past them in the folder "I386".  Hope it works with him after that.
Title: Re:Installshield
Post by: Sandra on August 26, 2004, 02:52
That sounds like the place they should be Joudi according to the path in the dos command that Simon found.
The strange thing is that my I386 folder is in C:\WINDOWS\Driver Cache\i386 and I dont have those files in there  ???
In this case I think that the safest way is to put them on a floppy and follow the previous instructions so that it goes into the correct place from Simons post, unless someone has the definative answer  ???
Title: Re:Installshield
Post by: Sandra on August 26, 2004, 03:25


On the other hand:  I tried (by curiousity) to follow the steps which are mentioned in Simons link, by putting the "Windows" CD in the drive. It didn't work with me. It told that it's a wrong command.

Did you or Simon try it?   Did it work with you?

Maybe I did a mistake somewhere !!!




I havent tried it myself yet Joudi and its a little late now but did you change the d of CD /d C:\ to the drive letter of your cd drive ?
If you didnt then that would give you a bad command as it would be looking for the file on your D drive or partition and not on the CD.
Remember also that in dos that it has to be typed in exactly as the example shows with all the spaces and punctation correct  :)
Title: Re:Installshield
Post by: joudi on August 26, 2004, 04:13

did you change the d of CD /d C:\ to the drive letter of your cd drive ?
If you didnt then that would give you a bad command as it would be looking for the file on your D drive or partition and not on the CD.
Remember also that in dos that it has to be typed in exactly as the example shows with all the spaces and punctation correct  :)


Yes Sandra, I changed the letter "D" to the letter of my drive. And I was trying my best to type them exactly as they are in the sites' link. The thing which I'm not sure is, if there must be spaces in between. I tried that supposition too. Nothing worked with me.

Let me say again:  Maybe I missed doing something correctly.   :-\
Title: Re:Installshield
Post by: Simon on August 26, 2004, 09:11
No, I didn't try the thing I linked to, but I assumed it was correct, as I also found another link on Google, which had similar instructions.  I posted the one which looked simplest to understand.

On my Windows XP CD, the files are in i386, but on my computer, they are definitely in System32.  Maybe I'm wrong, but I thought the i386 folder was from where the files got installed from, but not necessarily when they subsequently run from.
Title: Re:Installshield
Post by: Sandra on August 26, 2004, 14:31
I misinterpreted the dos command, I assumed the d was the cd drive letter, I now think that that command means Change Directory to the root directory of C: :(

So the initial line is  CD /d C:\   then hit the enter button.
This will then change to a new line starting with C:\>

Then type the following line substituting your CD drives letter for CD-Rom Drive, in my case I am usin E.
Expand <CD-ROM Drive:>\I386\stdole32.tl_ %SystemRoot%\System32

There still appears to be a problem though as I think the < and > shouldnt be included so I typed :

Expand E:\I386\stdole32.tl_ %SystemRoot%\System32

This gave me an error message saying that no destination was named  ???

I then tried :

Expand <E:>\I386\stdole32.tl_ %SystemRoot%\System32, which I am sure isnt correct but it did start the expand part of dos then gave me the error message of "access denied"

So I am afraid I am out of my depth on this one as DOS isnt my forte, (dos was before my time) so we need an old Dosser to lend a hand I think  :(
Title: Re:Installshield
Post by: joudi on August 27, 2004, 06:11

my I386 folder is in C:\WINDOWS\Driver Cache\i386 and I dont have those files in there  ???


Although seems that the solution is not going to come from this point, I just wanted to add (for a general knoledge) that I found in the folder "Driver Cache" another folder called i386 (like you Sandra). But those three files are not in it neither. They, all three, are in the first one which I've mentioned before:  Windows => i386.

Now, as a suggestion to nilsatis:

If you  don't get the satisfying solution for your problem in certain time, you may find it practical to partition your hard drive into more than one partition, to enable you to transfer and save your important files into another partition than "C". And then you'll be able , at  anytime to reinstall windows on "C" without having to be worried for your important files.
Title: Re:Installshield
Post by: nilsatis on August 27, 2004, 14:33
Sandra and everyone else, I unzipped the original one and it is now working perfectly, thanks all.

 ;D
Title: Re:Installshield
Post by: Sandra on August 27, 2004, 14:36
Glad to hear it, where did you put it in the end  ???
Title: Re:Installshield
Post by: nilsatis on August 27, 2004, 15:04
Where you told me originally, system 32