PC Pals Forum
Technical Help & Discussion => Self Building, Upgrading & General Hardware Help => Topic started by: Michelle on October 18, 2004, 22:47
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Hi Guys me again ;D
So what are my options ......
Seem to have big probs with DLL's
First if I go up to the top of my start list I get an error Explorer caused an error in shell32.dll
If I try to open my pictures I get Error OE:0187 BFF8E64B
Other messages I've had recently that caused a reboot are errors on kernal32.dll and shlwapi.dll. (new one on me)
Bin it???
I've done all the checks, spybot, adware, virus check, scandisc, norton check thing, I've searched mircosoft. I've done hijack this and it looks okay too me, mind I might ask dack.
Oh and after I did all the checks it just kept freezing so I restored it! LOL
I can get on the internet fine and dandy.
Any Idea's guys? I can get a gun if need be.
::) ;D :'(
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Try this Michelle, you wil need your (**8gfu***)ME cd as it will replace any missing files from the cd.
Go to Start/Run and type sfc /scannow then click ok.
It will take a while but hopefully it will replace the missing/damaged .dlls :)
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Welcome to DLL hell (as it's affectionately knnown :))
Sounds like you've got several versions of the DLLs in various places around your system. Worth booting into safe mode and looking for where you've got the duplicates.
Open DOS box
type:
CD \
dir shlwapi.dll /s
and see where the locations of the named files are. Also check the date as it should give you a clue as to whe the file was altered.
Problem with a lot of software is that it can sometimes install it's own required DLLs over the top of the ones the system actually need :(
e.g. http://www.devx.com/vb2themax/Tip/18834 (http://www.devx.com/vb2themax/Tip/18834)
Still running Millenium? Then try system restoring:
start->all programs->accesories->system tools->system restore
Now off to try and stop kiddywink screaming - looks like he's got an attack of conjuctivitus. :(
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Michelle, is your e-mail address correct? We've just had one of your notifcations bounce. ::)
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kernel32.dll??
Thats the same problem I was having...apparently the only way to fix is to format... :(
If there's another way to fix this, please tell me what works! Thanx!
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Thanks Sandra - I'll try that, um do I have an ME Disc or was it just a restore disc? I'll have to look. 8)
Dack .... open dos box? eeek dunno if I'd know if I saw something wrong anyway :lol:
<<< does dack know I'm blonde? :P :lol:
I have restored it ... (although the shell32 thing has been going on for ages, I just worked around it) after restore its the same, apart from its stopped freezing ..... shhhhhhhh :-X
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Oh simon, I thought I'd changed that email addy, I'll have a look, ta ;)
edit - email is right Simon ???
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Well, we haven't had any more bounces, so maybe it was just a gremlin. ;) ;D
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Okay so I don't have an ME disc only a restore disc which doesn't have these DLL's on.
Can I download them from somewhere? I'll have a look in the meantime anyway.
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You might find something here, Michelle:-
http://www.dll-files.com/
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oooh thanks simon, I've downloaded one, I'll see how I get on with it ;D
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okay .......
so I downloaded another shell32.dll and tried to just copy it over to windows/system, it wouldn't do it cos it was being used by windows. ::)
I notice its smaller than the one I have in there it being 1.32mb and the old one is 2.17mb? Does this matter? :-\
And how do I get it installed now, do I do that
Go to Start/Run and type sfc /scannow then click ok.that sandra said still? ???
Oh and I did a search on it and I only had one of them in windows/system.
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From what you said in your first post, "Explorer caused an error in shell32.dll", it might not mean you need to replace shell32.dll. Something is causing an error in it, so I would take that as shell32.dll is probably not the thing which is actually at fault.
I think there is a way to repair ME using the ME disc, but it's not as simple as pressing 'R' when you reinstall. Dack will probably be the best one to help you out with this.
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Someone said that ME didnt have sfc (system file checker) which surprised me as I am sure all other windows OSs has it ???
Unfortunately Michelle I think it either verifies that all the system files are correct and then replaces them from the OS cd.
You could try running it and seeing if it says there are any incorrect files as it gives an option to skip, if I remember correctly, so you could take note of any files that it finds that are corrupted posibly ???
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Ah I see Simon ..
I'll try that then Sandra and see if it works.
I just found in some notes that once it said
shell32.dll application overflowed temp mem area.
That may mean something...... or not ::) ;D
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I tried that it didn't work, maybe its called something else. I even tried that dos thing Dack suggested and that didn't work lol argghhh!
I searched on sfc and system file checker the only thing that came up was sfc.dll .... dll?
I have norton doctor (oh you know that sandra 8) ) is there anything on there.
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You could try running Norton Win Doctor, that may repair some problems, it wont do any harm even if it doesnt fix it :)
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Norton's WinDoctor always repairs dozens of problems but never the one that's bugging you! ;D
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ME is the operating system that isn't fit to have it's install CD reused as a bird scarer.
However.
Starting from the beginning :)
The errors can be caused by a myriad of things (especially on ME). Myself I blame Norton.
Some things to try:
a. Turn the graphics acceleration down a notch and see if the shell32.dll error re-occurs.
b. Check your installation of Office as that can begger it up. Try deleting the Normal.dot template. (Opening graphics problem)
c. Uninstall Norton Internet Security 2004 if you have it as that can mess it up. In fact get rid of/replace ALL Norton/Symantec software on the machine http://groups.google.com/groups?hl=en&lr=&safe=off&threadm=22e3901c45e6d%24b5dcf720%24a601280a%40phx.gbl&rnum=10&prev=/groups%3Fq%3D0187%2BBFF8E64B%26hl%3Den%26lr%3D%26safe%3Doff%26sa%3DN%26scoring%3Dd (http://groups.google.com/groups?hl=en&lr=&safe=off&threadm=22e3901c45e6d%24b5dcf720%24a601280a%40phx.gbl&rnum=10&prev=/groups%3Fq%3D0187%2BBFF8E64B%26hl%3Den%26lr%3D%26safe%3Doff%26sa%3DN%26scoring%3Dd) - All three problems
One that was particularly relevant:
If you have Norton System Doctor installed on your Win Me based machine
If you have the Symantec Norton System Doctor running be sure to disable it while you are updating your Win Me componants as Sys Dr. will conflict witht the installation process. See the below section for more instruction of Norton System Doctor.
From http://www.uninets.net/~blaisdel/Millennium2.html (http://www.uninets.net/~blaisdel/Millennium2.html)
d. Dodgy Ram chips. Run memtest86
etc.........
Easiest solution is still to install a better operating system and then burn the ME disc just in case it infects any other machine in the area.
And Millenium doesn't have SFC as it thinks it knows better with it's file protection system.
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Easiest solution is still to install a better operating system and then burn the ME disc just in case it infects any other machine in the area.
Easier said then done. See here (http://pc-pals.com/index.php?board=27;action=display;threadid=13995;start=0). :(
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Thanks for all that Dack ..... right .....
a) I had done this but I put it down another notch...
Same
b) I'd already done this as I saw it somewhere.
c) only had norton utilitys but I uninstalled that.
Same except the blue screen error now reads slightly different but the DLL prob still there.
d) I didn't understand that bit - I tried putting that in run but it didn't recognise it.
Yes I know everyone says its ME and I've been told many times to just get rid of it. But with the SP2 queries on XP I've been holding back. :-\
I've been searching the net for hours looking for these problems and I've not found anything with the exact messages ... I found a log file of error messages ....
They start with this one
SHELLMON caused a general protection fault
in module KRNL386.EXE at 0001:00003c5d
And alot of the others are like this but with different DLL's
EXPLORER caused a stack fault in module SHELL32.DLL at 0187:7fbd335b.
I've just been ignoring them 8) but now I can't get into MY PICTURES its annoying me. ;D
ooooh that was a long one! Misses ;)
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Michelle,
I had similar problems as yourself and as you know, I have winme also.
I was trying everything to sort things out as I only have restore discs as well and they wipe your HD. I accidently clicked on windowsetup.exe thinking it might show me something and I managed to re-install windows on top of itself. I didn't lose any of my files and everything still worked. I don't know if you want to try this or not but don't blame me if it doesn't work for you. The only problem I had after the re-install was I had to logon again but that can be overcome also. If the logon screen comes up don't click off just hit return without putting in a password and everything should be ok.
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hmmm might be worth a try, I'll see what else I can find out first though.
Thanks lona