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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: nilsatis on December 27, 2004, 15:20

Title: Direct x 9
Post by: nilsatis on December 27, 2004, 15:20

Hi all,
       I am trying to install sims 2 for my daughter but keep getting told that I have to upgrade from directx9.0b to 9.0c, once it starts to upgrade, it stops and says that the software has not passed windows logo testing to verify its compatability with windows xp.
I have run the directx diagnostic test and the following- the file nv4_disp is not digitally signed.

Any help would be great.  

Title: Re:Direct x 9
Post by: Sandra on December 27, 2004, 16:18

Does it not give you the option to install anyway ?
Often drivers and software arent passed by MS but if you say continue after the warning comes up it should install.

Title: Re:Direct x 9
Post by: nilsatis on December 27, 2004, 16:35

Hi, No I have tried it about 6 times and it wont go.

Title: Re:Direct x 9
Post by: Sandra on December 27, 2004, 16:42

Are you trying to run it from the download site or downloading it first and then installing from your pc ?

Title: Re:Direct x 9
Post by: nilsatis on December 27, 2004, 17:00

I have tried to install it from the sims disc and when that failed tried to download it from the site, exact same result.

Title: Re:Direct x 9
Post by: joudi on December 27, 2004, 17:57

I don't have much experience in these things, but I found something which I hope to work with you:

Try one of these DX removers, then try reinstalling dx9c

http://www.majorgeeks.com/download509.html (http://www.majorgeeks.com/download509.html)

http://www.majorgeeks.com/download2935.html (http://www.majorgeeks.com/download2935.html)



Found something else which may help. It's a site about a lot of DX problems. It's here:

http://www.talkaboutsoftware.com/group/microsoft.public.directx.misc (http://www.talkaboutsoftware.com/group/microsoft.public.directx.misc)


I chose the one which concerns the "Logo" matter for your case:

http://www.talkaboutsoftware.com/group/microsoft.public.directx.misc/messages/3835.html (http://www.talkaboutsoftware.com/group/microsoft.public.directx.misc/messages/3835.html)