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Technical Help & Discussion => Self Building, Upgrading & General Hardware Help => Topic started by: Tango Bunny on January 01, 2005, 14:49

Title: Computer starts and shuts down immediately
Post by: Tango Bunny on January 01, 2005, 14:49

I'm posting for a mate who has this problem.Everytime he starts his PC it shuts down after a few seconds as if it's on a loop.
He's not sure if it's spyware,Adware or something similar  or  if his younger bro has been playing around with it.
He's tried starting in Safe mode but the same thing happens.
Any suggestions???

Title: Re:Computer starts and shuts down immediately
Post by: Sandra on January 01, 2005, 15:01

Does it blue screen and show an error message ?
Which OS is it running ?

Title: Re:Computer starts and shuts down immediately
Post by: Simon on January 01, 2005, 19:31

Sounds like it could be the MS Blaster worm.  If so, the following could be useful:-

Removal Tool (http://www.microsoft.com/downloads/details.aspx?FamilyID=e70a0d8b-fe98-493f-ad76-bf673a38b4cf&displaylang=en)

Blaster Worm Patch (http://www.microsoft.com/downloads/details.aspx?FamilyID=2354406c-c5b6-44ac-9532-3de40f69c074&displaylang=en)

Run the removal tool, then load the patch before going online again, then get the Windows Updates which might have prevented it in the first place.

Of course, it might not be the Blaster Worm, in which case, I'll get me coat...  ;)

Title: Re:Computer starts and shuts down immediately
Post by: Tango Bunny on January 02, 2005, 10:03

Thanks for the information but how can he get rid if he cant get his computer to start?

Title: Re:Computer starts and shuts down immediately
Post by: Simon on January 02, 2005, 10:23

Sorry, I missed the part in your first post about it not starting in Safe Mode.

There could be any one of a whole list of reasons for this, so I think it would be best to wait for a techie to come along, rather than me just guessing.

Has your mate installed any new hardware, like new drives, memory or anything, recently?

Title: Re:Computer starts and shuts down immediately
Post by: Sandra on January 02, 2005, 16:28

Quote from: Sandra on January 01, 2005, 15:01

Does it blue screen and show an error message ?
Which OS is it running ?

Any info as regards these questions may be useful  :)