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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: Clive on January 21, 2003, 23:01

Title: Outlook Express attachments
Post by: Clive on January 21, 2003, 23:01

I've just received e-mails with attachments from two friends, both of which are jokes and probably suitable for the forum.  Although it says the attachments are there, and gives the file size, when I click on them to open them they are greyed out.  The one e-mail is a second attempt so I wonder if its something wrong with my mail setup?  I am fairly confident that they have been sent to me correctly.

Title: Re:Outlook Express attachments
Post by: Lona on January 21, 2003, 23:06

Try saving the attachment into Word or some other folder and see if it opens from there Clive. This has happened to me but when I saved it to another folder the attachment opened. :)

Title: Re:Outlook Express attachments
Post by: Sandra on January 21, 2003, 23:09

I think it wil be your security settings in OE Clive.I use Incredimail but sometimes mail comes with an OE attachment and does a similar thing :(

Title: Re:Outlook Express attachments
Post by: Clive on January 21, 2003, 23:28

Thanks for putting me on the right track.  It was indeed my security settings in OE and I've disabled them so I can now open the attachments.  Oh, they are good!  I hope I can upload some of them.

Title: Re:Outlook Express attachments
Post by: Lona on January 22, 2003, 16:10

I presume they are clean ones Clive ;D ;D ;D

Title: Re:Outlook Express attachments
Post by: Clive on January 22, 2003, 16:33

They are the new ones I posted in the DZ.   :heehee:

Title: Re:Outlook Express attachments
Post by: DualBoy on January 23, 2003, 05:02

Steps to fix this problem:
Open Outlook -> Goto Tools -> Options -> Security Tab -> Uncheck the "Do not allow attachments to be saved or opened that could potentially be a virus" box then click okay and close Outlook express. Then restart outlook express and all fixed.