PC Pals Forum
Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: cabra on March 18, 2005, 20:34
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i have installed z.a but now i am unable to connect to yahoo or hotmail.
message reads :-browser settings preventing redirection to new url.
i imagine z.a. has changed something.any help appreciated.i have windows98se.
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Not too familiar with ZA myself, but until someone comes alone who is, I would suggest looking through the settings to see if you can find where you can allow specific websites, and put those two in.
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I experienced exactly the same problems myself. If I remember correctly, you can lower the security settings in ZA and that will allow access you everything Yahoo! :)
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thanks for your reply.my security settings are set as low as possible,lowest setting turns firewall off.
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I've found this on the Zone Alarm forum which may be of use to you cabra:
Go to your ZASS Privacy panel and click on the Site List tab. Locate the Yahoo entry, right click on it, then select 'options'. Now go through all 3 tabs, uncheck everything checked, and click 'apply' as you go through. Next clean your cache and try the Yahoo site again.
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Thought there would be something like that somewhere. :)
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Of course, you could uninstall your current version of Zone Alarm and then go to http://www.oldversion.com and get Zone Alarm version 2. This is circa 1999, the era before security software companies took over YOUR computer and started to determine what you can and cannot run on YOUR computer.
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i am unable to locate yahoo listed anywhere in z.a.i tried the other suggestion and removed it via add/remove. and tried my e-mail again with no success. i installed version2.6 but i still am unable to connect to yahoo or hotmail.same error message appears
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I presume that if you temporarily disable ZA that you can access your mail without any problem? If so, you could always remove ZA and install a different firewall such as sygate. I just use my router firewall with the Windows one these days.
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What are your Cookie settings? To access both Yahoo and Hotmail you have to allow all Cookies, including third party ones.
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my cookie setting is defaulted to medium.if i uninsall z.a i still cannot access e-mail,yet all was well before,cookie setting was always as it is.
if i ever get the problem fixed i think i will ditch z.a as has been suggested.
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I think Win 98 se has system restore if I'm not mistaken. Why don't you try and restore to before you installed ZA to see if that solves the problem?
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No, it doesn't Clive. Not as such, anyway, although I think there's a command where you can revert to a backup registry. That might not really help though, as it's probably the internet settings which need repairing. There's a post on this somewhere, which I'll try to find.... I'll be back!
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OK to restore IE to it's default settings (I know this works on IE6, but not sure about earlier versions, for the Start > Run commands, so use those at your own risk):-
1) Launch IE, go to Tools then Internet Options.
2) On the General tab (which it launches to) delete cookies and temporary
internet files, including all offline content.
3) Go to Advanced tab, lower right, click on restore defaults and click Apply.
4) Go to Programs tab, middle left, click on reset web setting, (recommend
you deselect reset homepage).
5) Go to Privacy tab (if present), if Default Levels button is active click it.
6) Go to Security tab and for each zone set levels to Default Levels if said
button is active, click OK.
If that doesn't work, then do all of the following, clicking OK after each:-
Start > Run > regsvr32 urlmon.dll
Start > Run > regsvr32 Shdocvw.dll
Start > Run > regsvr32 Msjava.dll
Start > Run > regsvr32 Actxprxy.dll
Start > Run > regsvr32 Oleaut32.dll
Start > Run > regsvr32 Mshtml.dll
Start > Run > regsvr32 Browseui.dll
Start > Run > regsvr32 Shell32.dll
Not recommended that you use the Internet without a firewall, so if you decide to get rid of ZA, make sure you get something else, like Sygate (link below), as Clive suggested.
(https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fwww.apax34.dsl.pipex.com%2Fsygate.jpg&hash=d316d3fde976972e6f2af10f1faf8079e7d27218) (http://smb.sygate.com/products/spf_standard.htm)
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i have run through the list of dll and all was o.k. except the shell32.dll.
message came up:-shell32.dll was oaded but the dll register server entry point was not found .dll register server may not be exported, or a corrupt version of shell32.dll may be in memory. consider using pview to detect and remove it.
i have done no more as i don't know what pview is or how to find the corrupt file if it is so.
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Right, I'm getting slightly out of my depth, but I think, if you have a Windows 98 CD, and you run Start > Run > sfc, it should replace the damaged .dll, but please wait for a proper techie to confirm that, as I don't want to bugger up Windows for you! :laugh:
Edit:- It's sfc, not scandisk! :blush:
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That wont do any harm Simon, it should just replace or repair any damaged or missing system files.
You could try a repair on IE, go into add/remove then windows components and select repair or possibly even remove it then re install it again from your 98 cd or if on BB download IE 6 :)
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hold everything chaps and take your hats off to the lady(sandra).
she came up with the goods-------i re-installed i.e.6 and things are o.k.
would have been nice to know what went wrong though.
thanks to you all for your help.
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Glad to hear that it worked ok.
Sorry I was so late in seeing your post but I was busy most of the day as you will see if you read the weather thread :)
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The lady always comes up with the goods cabra. We are thinking of re-naming the forum Sandra's-Pals in her honour. :grin: