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Technical Help & Discussion => Software, Hardware & Website Recommendations => Topic started by: joudi on June 22, 2005, 15:00

Title: MicroSoft? Not Bad !!!
Post by: joudi on June 22, 2005, 15:00

Bought this "TrackBall Optical" mouse of Microsoft three years ago. A model which I like very much:

Microsoft TrackBall Optical (http://www.microsoft.com/hardware/mouseandkeyboard/productdetails.aspx?pid=012)

Normally it has three years of Guarantee. Those three years will end for me next week.

I started to get some little random problems about two months ago. It started to freeze my system. So, I contacted Microsoft yesterday by telephone. They promised to call me back for more details.

Today, I got their call. And after some questions, the guy told me that I?ll keep my old mouse, and get from them a new one instead.

What?s more interesting that, there?s not only three years guarantee for this Microsoft item, it has also two more years added to get free assistance from them, which makes the total of five years of good care.

Not bad !!          :thumb:             heuh??        :)

Title: MicroSoft? Not Bad !!!
Post by: Lona on June 22, 2005, 15:27

Must have been your charming French accent that won them over, Joudi.  :wink:

I bet the customer service person was a girl.  :roll:  :roll:  :roll:

Title: MicroSoft? Not Bad !!!
Post by: joudi on June 22, 2005, 15:40

Quote from: "Lona"

Must have been your charming French accent that won them over, Joudi.  :wink:

I bet the customer service person was a girl.  :roll:  :roll:  :roll:

Not Really Lona, though I would have liked to get a girl. Thanks for your complement anyway. But you remind me of an event happened with me only about two weeks ago:

An insurance agency girl for a ?Health Mutual? called me to ask if I like to have an account with them. I said to her: I?m sorry to deceive you because I have already one. She said: Ok then, what about your wife?  I said, well, I have no wife yet, (and stopped a while and said to her): I?m searching one, (in a joking way)! I said that and she forgot what she was calling me for. She was madly laughing.     :laugh:

I was afraid that next day she knocks my door to propose me that again.   :shock:

Title: MicroSoft? Not Bad !!!
Post by: Simon on June 22, 2005, 16:32

Well, I suppose you could say that good hardware make up a little for the crap software!   :twisted: