PC Pals Forum
Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: grt on August 21, 2005, 13:09
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I have been trying to fix my father-in-law's dialler without success .
The dialler keeps resetting to pulse dial when his phone uses tone dial . I keep resetting to tone dial and it works fine . I save all the settings , but as soon as I log off and log back on again , it returns to pulse dialling , what is going wrong ?
grt
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Hi grt and :welcome:
Which operating system are you using and which make of modem , is it internal or external ?
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He is running windows ME and it is an internal modem .
It has worked fine since he bought the computer new - 4-5 years ago .
One day switched on and it wouldn't work .
GRT
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I havent come across this before.
Did it just start doing this recently without any new software or hardware being added ?
Have you tried uninstalling and reinstalling the drivers, or possibly seeing if there are any updated drivers for the modem ?
Have you checked for any spyware or adaware that may be on the pc thats resettting it ?
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Not something I have ever heard of, but the first place I would look is in Dial Up Networking just to reassure myself that it is dialing the right number and hasn't been hijacked by some premium rate dialer.