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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: sweetbabe on February 03, 2006, 00:42

Title: Problems viewing webcams
Post by: sweetbabe on February 03, 2006, 00:42
Hi,
Well this will probably wreck everyones head as it has done with mine this last week or so  :( I don't know where to start, but I'll try to be as brief as possible about it lol
For some reason I can't view some live webcams on http://www.earthcam.com/ for example live streaming in Times Square http://www.earthcam.com/usa/newyork/timessquare/index.php?cam=1&display=flash I get a black screen, then it just vanishes  :? when I right click and go to error details it says
Windows Media Player encountered an unknown error. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to the Player.
Then when I select the more info I get the C00D11CD: Unknown error

I have the latest Flash, Java etc all installed and just can't figure out why I'm having these problems  :cry: I've been through all the streaming proxy settings and all seem to be correct  :?

As I said I've been trying to sort this out now for over a week, also my BF has the same problem on one of his PC's but on another PC of his the live streams work fine  :?

I've un and reinstalled WMP10, java etc so what is going on   :?:

Now I'm off to post another irritating problem that's just occured since yesterday, so no doubt see you there too lol


Medion MD8800
Title: Problems viewing webcams
Post by: Sandra on February 03, 2006, 01:13
Hi Sweetbabe and :welcome:

Glad you managed to log in ok eventually  :)

Have a look at this :

http://msmvps.com/blogs/chrisl/articles/10633.aspx

It sounds like you may not have a MPEG 2 decoder installed and only have Mpeg 1  :?

Your error message says "This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to the Player"

If my first suggestion doesnt fix it then try Ctrl/Alt/Del to bring up the task manager and close down any other media programs that are running to see if another program is using the mpeg 2 decoder.
Title: Problems viewing webcams
Post by: sweetbabe on February 03, 2006, 01:33
OMG Sandra, I think your a genius because I think you may of hit the nail right on the head  :D  because a while back this same problem happened but I thought no more about it and didn't stress my little head out as much as I have been this last week lol  then all of a sudden they started streaming again, and, now that you have mentioned MPEG 2 decoder...this must of been what sorted it out the last time, because I remember installing MPEG2 for something else  :) so fingers crossed I'm just off to find the MPEG2 decoder I installed last time....brb

BTW Thanks for the welcome message   :laugh:
Title: Problems viewing webcams
Post by: Sandra on February 03, 2006, 01:39
Hope it works  :)
Title: Problems viewing webcams
Post by: sweetbabe on February 03, 2006, 01:53
I couldn't find the one I downloaded (I'm sure I saved it) last time, so just searched for another and installed this one http://www.vidlizard.com/mpeg2-decoder.html but without any rebooting my machine I still see nothing, in IE it still vanishes in Firefox it shows a black screen  :?  

I've ran that decoder check up utilty again and says for this decoder I just installed is not compatible. The one that's selected as preffered decoder is Cyberlink Video/SP CLVsd.ax
Title: Problems viewing webcams
Post by: Sandra on February 03, 2006, 02:45
Try this free program :

http://www.autogk.me.uk/index.php?name=Downloads&d_op=viewdownloaddetails&lid=1


Download link is at the bottom of the page.

The program does a lot of stuff that you may or may not need but it will also install the codecs that you need for Mpeg 2  :)
Title: Problems viewing webcams
Post by: sweetbabe on February 03, 2006, 12:01
Thanks Sandra, I installed that but still no go  :cry:

I think I'm going to end up throwing restore disc in and start from new again, but if I give up now without finding out the fix for this and my other problem in other post I could well end up back to square one  :(
Title: Problems viewing webcams
Post by: sweetbabe on February 03, 2006, 23:28
Earthcam have got back to me and here's what they said...

Times Square cam images... These use Macromedia FLASH to update.
Times Square Stream... This uses Windows Media and I've not seen the error
you describe before, you might want to look up at Microsoft site knowledge
base.
All other Metrocams... Use Java Applet to update (these will all switch to
FLASH soon)
Also, closing Zone Alarm or other security programs does not necessarily
stop them from blocking things, you should look at the logs in these
programs and see if they are blocking the flash, java or WMP from getting
the content... If they are there should be log entries about the actions
they took and you should be able to configure exceptions.

I think myself something is blocking Flash, but what   :? Also I think Incredimail uses Flash too so this might be why I can't open Incredimail  :?
Title: Problems viewing webcams
Post by: chorleydave on February 03, 2006, 23:39
Apologies if this sounds like I'm stating the obvious, but you haven't got any of these third-party toolbars/popup blockers etc installed have you?  I have come across several that offer "a peaceful internet experience" by offering (amongst other things) options to turn off Flash and so on.  These are options are usually turned on by default.
Title: Problems viewing webcams
Post by: Sandra on February 03, 2006, 23:41
Sounds like a good possibility.

Can you see and hear the sig at the bottom of my post ok as thats a .swf (flash) file ?
Title: Problems viewing webcams
Post by: sweetbabe on February 04, 2006, 00:08
Good Evening,
Yes Sandra I can see and hear your signature  :) but I have noticed in some other post I can see lots of html code with .swf files at the end but no actual file showing :? even in between the sentences I see all the bold < b > html etc

Hi chorleydave, I've turned off pop up blocking in Zone Alarm to test. The only other pop up blockers that are enabled are in google toolbar, firefox and IE and I've also tested with these disabled. I haven't installed any other seperate pop up blocker.
Title: Problems viewing webcams
Post by: sweetbabe on February 05, 2006, 12:08
Well I've found the culprit.. last night I formatted pc kept checking webcams after everything I installed and they where working fine until I installed Spyware Doctor. It run immunization itself after install and immunized lots of objects, that's when the streaming cam stopped streaming again  :cry: and now it's back to the windows media player error :twisted:
I tried the undo option in the immunizer but no joy, it's already done the damage  :twisted:
Title: Problems viewing webcams
Post by: Camstop on February 05, 2006, 12:23
You might have to do a system restore if you can sb.


There seems to be some problems with that software...


LINK (http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=63607&messageID=754302)


Hope that helps and   :welcome:
Title: Problems viewing webcams
Post by: Simon on February 05, 2006, 12:37
If you want to install some good spyware protection, once you've uninstalled Spyware Doctor, use Ad Aware and Spybot for regular scans, and install Spyware Blaster, which will prevent most types of spyware getting into your PC in the first place (but has to be updated about once a month).  These are all free, but you might want to consider splashing out the £7 (approx) for Spyware Blaster's Auto Update facility, after which you can set it and forget it for a year.

Ad Aware (http://www.lavasoft.de/) (The free version of this is Ad Aware Personal)
Spybot S&D (http://www.safer-networking.org/)
Spyware Blaster (http://www.javacoolsoftware.com/)
Title: Problems viewing webcams
Post by: sweetbabe on February 05, 2006, 13:36
Hiya Simon, I also use Adaware and Spybot. I don't leave them running just run the scans now n again.

I've always liked Spyware Doctor and even bought it and have only recently just paid for another 12 months, so I don't want to uninstall it, it'll be a waste of money I don't think I can get a refund now.
I want to find out where in the settings I can get it to allow these streaming earthcams to stream. But I can't find anything :(
Since it immunized my PC I'm back to square one   :cry:


Thanks for that link camstop, I'm just reading all about it
Title: Problems viewing webcams
Post by: sweetbabe on February 05, 2006, 14:08
I've just done a system restore, uninstalled spyware doctor but hasn't cured the problem  :( So I'm going to throw the disc in again to format and recovery to factory settings and I'm not going to reinstall spyware doctor till they get back to me.

So catch ya later
Title: Problems viewing webcams
Post by: sweetbabe on February 05, 2006, 16:46
OMG this is driving me crazy  :cry:  :twisted:  :cry:

I've restored PC to factory settings again, everything was working ok i.e the cams, flash banners on here. I haven't installed Spyware Doctor, just installed Nod32 and Zone Alarm Pro and now I can't view cams, banners etc again arghhhhhhhh  :twisted: everything worked fine earlier on with these both installed...so why not now?
I've un/reinstalled the macromedia flash player etc but still the same :(

and wait till you hear this one.................all my program set ups that weren't in compressed folders have vanished off my Hardrive2go (usb external HD) all I can see are the compressed ones and text files that where in the programs folders?????? My other external HD is fine, everything still there.

OMG what is going on  :cry:  :cry:  :cry: I know I haven't had any virus's as I have my Nod32 running at all times, keep it updated, always running in depth scans, and I never run any suspicious files or accept or open any of those virus emails *shaking head*

What's a girl to do  :?:
Title: Problems viewing webcams
Post by: sweetbabe on February 05, 2006, 17:54
just formatted/restored pc yet again (3rd time lucky) :twisted: to factory settings and soon as I installed Nod32 the cams went off. Haven't installed Zone Alarm Pro yet.
So after me blaming Spyware Doctor as the culprit it looks very much like it's Nod 32  :?
So where in the settings is it causing all this fuss?

Haven't checked my Hardrive2go yet. I sure hope all my set up programs are back *praying out loud*
Title: Problems viewing webcams
Post by: Clive on February 05, 2006, 18:02
Why don't you try a different antivirus program such as Avast.  It's a free download so you have nothing to lose.   :)
Title: Problems viewing webcams
Post by: sweetbabe on February 05, 2006, 18:54
Hi Clive, I prefer Nod32 it's the best AV out there  :) Also I bought it so I'm not throwing my money away *shaking head*

I just need help in the settings to see what's blocking these cams. I can't understand because I've used Nod32 for a long time and I used to be able to view the cams with no problems?!
Also the flash banners on here, I'm still having the same problem one min they're here, then they're not, and I just see the HTML for them :?

Macromedia Flash, Java etc etc etc are all installed properly. There's no more I can do. I've formatted/restored to factory default now 3 times  :roll:
Title: Problems viewing webcams
Post by: Simon on February 05, 2006, 21:17
Assuming you are using Windows XP SP2, have you still got the Windows Firewall enabled?  It might just be conflicting with something and blocking your cams.  If Nod32 has also got ad blockers, this may well be blocking the Flash content on here, as well as other banners.  Suggest you load your normal firewall, if you are still going to use ZA, and disable Windows Firewall to see if that helps.
Title: Problems viewing webcams
Post by: Clive on February 05, 2006, 21:41
I didn't mean for you to throw your Nod32 away Sweetbabe.  I just thought you could use Avast (or similar) as temporary protection until you manage to solve the Nod problem.  As far as the dreadful flash banners go, I only see them when I'm logged in.  All I see otherwise is HTML code.   :grin:
Title: Problems viewing webcams
Post by: Simon on February 05, 2006, 23:14
Quote from: "Clive"
As far as the dreadful flash banners go....

:shuddup:  :fart:  :wahh:  :bartmoon:
Title: Problems viewing webcams
Post by: sweetbabe on February 06, 2006, 14:03
At last!!! after 3 formats, losing all my set ups for programs ..... still want to know how they have vanished off my hard drive :?:  :? it's a good job i had most of them backed up (except the stuff from the last few weeks), but that's not the case .... where did it all go? I'm terrified now in case it happens again  :(
I'm waffling on here aren't I lol but wouldn't anyone after losing so much data and don't know how or why  :cry:

Well anyway it is Nod32 stopping the cams and by disabling Imon I can view them. I'm waiting on some feedback from Nod32 to see what's going on in the settings.

So now I can put my Spyware Doctor back on, but lets hope when it does the immuninzing .. it doesn't put me back to square one *fingers crossed* otherwise I'll have my head wrecked again  :( even though I haven't got this Nod32 sorted yet!!

Where did all that stuff vanish off my hardrive  :cry:  :cry:  :cry: I'm gutted  :cry:
Title: Problems viewing webcams
Post by: sweetbabe on February 06, 2006, 14:10
BTW Clive thanks for that ... that explains it then, you only see then banners when signed in  :laugh:

Yes Simon I'm running XPSP2 and have XP firewall disabled as I've reinstalled my ZA   :)

Well I'll let you know what Nod32 come back with, in the meantime thanks to everyone for the help  :) I need a break away from this pc !! I've been at this problem for over a week now...day in day out lol
Title: Problems viewing webcams
Post by: Sandra on February 06, 2006, 15:16
You may be able to recover the lost data if you run a recovery program Sweetbabe.

The best one that has worked for me and a few other people that I know, even after formatting, is one called File Scavenger, its only small.

Dont use that drive if you can avoid it until you have tried to recover from it though.
The more stuff that is written to a drive then the more danger there is of making the data unrecoverable or of corrupting it  :(

You will probably be able to find it if you look in the right place  :wink:
Title: Problems viewing webcams
Post by: sweetbabe on February 06, 2006, 19:46
I just ran that program but it doesn't find those files  :?

I don't know if this is going to sound daft but is there anyway windows is not seeing them? are they just hiding? there's about 6 gig or more, they can't have just vanished  :?
What I haven't done yet is try the drive in another usb port, so this is what I'm going to do right now. At the moment it's in the top bay thingy of my MD8800, which is especially for the hardrive2go....which I think you'll already know that Sandra as that's where I met you on the Medion forum :D

If still the same I'm going to take the drive to my BF's tomorrow and see if any of his PC's reconizes them.
Title: Problems viewing webcams
Post by: sweetbabe on February 06, 2006, 20:11
Just tried in another USB port and no sign of them, they still playing hide n seek  :?
The folder size says 3.25gb but really it should be about 12gb. I can't even say what type of files have gone missing because it's a mixture, but as I've already mentioned all the ones in compressed/zipped folders are still there  :? and the others that have gone missing have left behind the text, help files etc but the actual set ups .... have gone :?
Title: Problems viewing webcams
Post by: sweetbabe on February 06, 2006, 21:01
After this post I'm going to zip up, shut pc OFF, get myself in bed to watch the half ton man :shock: on CH4 at 9pm, catch up with Coronation Street & Eastenders and try my best to forget about pc problems for the night lol

But before I go I've got to tell you this.... I've just highlighted 'all' folders on this usb hardrive2go and all adds up 95gb, yet in 'my computer' free space 131gb total size 232gb.. so if I've added that up correctly (in my head) there's about 6gb in hiding  :?
95gb + 131gb = 126gb ............ oh I'm getting myself all confused here lol Half a ton man just starting....catch ya later
Title: Problems viewing webcams
Post by: Sandra on February 07, 2006, 01:19
A 250 gig rarely shows as much over around 235 once its been formatted.

A gig is 1024 mbs but drive manufacturers seem to work on 1000mb = 1 gig, then you lose a few gig by formatting too  :(

Did you try running the program from the floppy or a usb flash drive and recover from your formatted drive to the external usb ?
Title: Problems viewing webcams
Post by: sweetbabe on February 07, 2006, 02:07
Good Morning Sandra, yes I'm still awake and on pc that I was going to give a miss tonight lol

Yes I know that the drives are never the gig they say they are  :)

I was working out what windows is saying what's on the drive and the free space and working on the size 232gb, there's about 6 gig not showing up when i highlight all folders.
But in my computer it's telling me that 101 gb of data is on that drive, but when i highlight all folders in the drive itself, properties, it's only a total of 95gb of data.
So that 6gb has got to be those files that are playing hide n seek  :? It's just getting windows to show me them and give me them back  :evil:

I'll see how I get on at the BF's to see if his pcs reconize my invisble data and if they do I'll be back here weds night trying to sort out why my pc wont see them  :?

No I didn't run the program from floppy or flash drive. I just ran it from windows, let it search the usb hardrive2go. I checked through the files for the missing ones but couldn't see any of them. It just found the folders with the text files etc and no set ups.
Title: Problems viewing webcams
Post by: Sandra on February 07, 2006, 03:18
Better off on a floppy or flash drive and letting it boot into dos rather than in windows.

Take the program with you to your chaps and try it on his.

Serenity used it successfully last year on one of her friends pcs and recovered most of the missing data with it  :)
Title: Problems viewing webcams
Post by: sweetbabe on February 09, 2006, 00:52
Hi Sandra,
Well it was the same at my BF's, couldn't see the files  :(
I haven't tried running the program from dos yet and wondering how you do this  :? do u install the program on the flash drive itself  :? or is there an option to reboot with a file from the program on the flash drive  :? am I making sense lol
Title: Problems viewing webcams
Post by: Sandra on February 09, 2006, 09:35
You should be able to install it to the USB flash drive and then in the boot sequence you should be able to select removable drive as the first boot device.
You may have to do it using F8 in the Medion 8800 to select removable drive.

I wonder if Serenity remembers how she did it as she did it from a flash drive as the pc she was sorting out didnt have a floppy either  :?: