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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: jww41005 on September 30, 2007, 12:24

Title: Explorer 6 problem
Post by: jww41005 on September 30, 2007, 12:24

Ayup!

I can't get any web page to appear on Explorer. I think that this could have been provoked by changing my server. (Had to use a configuration CD) My Mrs. changed to 'Orange'. Telephone, TV and internet, but it was a load of you know what, so we went back to the previous server. Now Explorer won't connect to any web page. Although my other PC, which we couldn't connect to Orange, doesn't have any Explorer problems.

I've gone through tools-options-configuration with no joy.

The PC is actually connected to the net because e-mule works without any problem.

I haven't got a copy of windows xp.

Any ideas please....

John

Title: Re: Explorer 6 problem
Post by: Simon on September 30, 2007, 13:25

Hi John, a few things to try:

1. Check your firewall to make sure Internet Explorer is being allowed.

2. Have you gone to Tools > Internet Options > Advanced and clicked the 'Reset to defaults' button?  Might just do it.

3. Try going into Control Panel > Network Connections, right click your internet connection, select Properties and make sure TCP/IP is ticked.

If none of them work, come back to us, as I'm sure there will be some other ideas.  :)

 

Title: Re: Explorer 6 problem
Post by: Rik on September 30, 2007, 14:14

I wonder if Jonh is using a router or a modem (I'm assuming router, given two PCs). In which case, the setup CD may have done more harm than good.

Title: Re: Explorer 6 problem
Post by: jww41005 on September 30, 2007, 15:33

Hello!

Just got back from the Chinese :thumbs:Always eat toooooo much.

Simon: Done all that. The configuration is perfect. TCP/IP etc.

Rik: Yes. I'm using a wifi card. The router/modem is on top of the other PC. And yes. The CD has probably caused this.

Anyway, I downloaded Firefox on to my pen drive on PC # 2. Same problem. Can't connect to server.

I think Orange is using some bad software!!!

My Mrs. says that she   m  i  g  h  t   be able to get a browser on CD from her company. Don't ask me to hold my breath on that one!

Thanks for the replies.
What's the bad news?

John

Title: Re: Explorer 6 problem
Post by: Rik on September 30, 2007, 15:38

Can you navigate to your router from a browser, John? What OS are you running? How are you connected to the router, cable or wireless?

Title: Re: Explorer 6 problem
Post by: jww41005 on September 30, 2007, 15:45

Hello Rik.

No. I can't navigate to the router from a browser.
Running windows xp pro.
I have 2 PCs. One PC has a direct connection with the router/modem. The other PC is using wireless. (wifi)
I spoke to the sever support a few minutes ago and she said that it must be a browser problem.

John

Title: Re: Explorer 6 problem
Post by: Rik on September 30, 2007, 16:35

Which one is having the problem, John, wired or wireless?

On that machine, do a Start > Run > CMD <enter>

Then type ipconfig /all <enter>

Cut'n'paste the result will you?

Title: Re: Explorer 6 problem
Post by: jww41005 on October 01, 2007, 17:38

Hello Rik.

I've PMd you the info'.
The wireless is having the problem.

John

Title: Re: Explorer 6 problem
Post by: Simon on October 01, 2007, 17:47

Let us know the outcome please, as it may help others.  :)

Title: Re: Explorer 6 problem
Post by: Rik on October 01, 2007, 17:48

DHCP appears to be disabled on the machine.

Title: Re: Explorer 6 problem
Post by: jww41005 on October 01, 2007, 17:54

Thanks Rik :thumbs:

I'll let you know what happens

John

Title: Re: Explorer 6 problem
Post by: jww41005 on October 01, 2007, 18:53

That did it Rik :clap: :clap:

This is what I did:

Internet connections
Properties
Click on ?internet protocol TCP/IP?
Click on properties
Choose ?find IP and DNS automatically?
Accept

and that did it.


Thanks fellas :thumbs:


John

Title: Re: Explorer 6 problem
Post by: Rik on October 02, 2007, 00:04

Glad you're sorted, John. :)