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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: Ged on June 27, 2008, 05:41

Title: XP won't start; says file is missing
Post by: Ged on June 27, 2008, 05:41

The missing/corrupt file is:  <Windows root>\system32\hal.dll

The black screen on my mom's computer says that we need to reinstall a copy of this file.  She can't find the disc(s) that came with her computer.

I'm not a tech guy by trade (mechanic), so I don't know if I can get and install a copy of this file, or if I need to shop this one out.

What can, or should, I do?

Title: Re: XP won't start; says file is missing
Post by: Clive on June 27, 2008, 06:22

Hi Ged and  :welcome:  This seems to be a commonly reported problem.  There is a lot of information about it HERE (http://www.nocrash.com/ncbbs/msgs/162.shtml) Please come back if that is not satisfactory.

Title: Re: XP won't start; says file is missing
Post by: Ged on June 27, 2008, 06:57

Thanks, Clive!

I didn't realize that this problem could be that common.  I appreciate the help and will let you know how things turn out.

Title: Re: XP won't start; says file is missing
Post by: Simon on June 27, 2008, 09:53

:welcome:  Ged!  Glad we could help.  :)