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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: Baz on May 07, 2009, 16:15

Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 07, 2009, 16:15
this is similar to the fat kid (http://www.ebaumsworld.com/pictures/view/2394/) that was doing the rounds ages ago  ;D


BTW  if you view this link in FF does any one get scrolling problems as in jumpy and slow. I had this a while back and couldnt find a fix. Its ok in IE, very smooth  :dunno:
Title: Smooth scroll 'juddering' in Firefox
Post by: sam on May 07, 2009, 16:42
works fine in FF
Title: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 07, 2009, 19:33
Worked fine for me too.  Didn't we establish it was one of your add ons, Baz?
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 07, 2009, 19:59
cant remember Simon. I tried disabling Adblock plus but didnt seem to make any difference if I remember right. I also get the same effect when using google maps sometimes the satellite view but if I leave it for a while it seems to go ok. its as if the page hasnt fully loaded but the signs show it is loaded 
Title: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 07, 2009, 20:51
I do get it occasionally when the page 'judders' rather than smooth scrolls, but if it starts happening continually, a browser restart usually sorts it out.  Could also be your firewall or anti-virus deciding to be slow at checking web pages.  :dunno:
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 17:19
firewall is just the router and AV is Nod so could it be that or not.would it check every time I visit the same site?
Title: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 08, 2009, 17:22
It checks everything that comes out of the router, Baz, but I use NOD with no problems, so I don't think it's that. Which version do you have? I think you run Firefox, don't you? If so, what add-ons do you have?
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 17:24
Nod i'm on 3.0.667.0 and FF yes with add ons running at the moment AD Block Plus; British English Dictionary; Mouse Gestures Redox;Tab Mix Plus

just looking at Task Manager and every refresh of FF the CPU goes up to 100% or very near. is that right
Title: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 08, 2009, 17:26
Try disabling the add-ons one at a time, starting with Ad Block Plus, which is, I suspect, the problem, Baz. :)
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 17:27
I'll try again Rik but i'm sure I tried before and it made no difference. will give it a go.

I hate Ads though  ;D ;D ;D >:(
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 17:31
refresh the same page, this one, in IE and it only uses 43%
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 17:36
adblock plus disabled and its worse, but same page in IE is fine :dunno:
Title: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 08, 2009, 17:37
Have you got the latest Flash Plugin, Baz?

http://www.adobe.com/products/flashplayer/

Title: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 08, 2009, 17:38
OK, turn them all off, then try. If that's OK, turn them back on one at a time, Baz.
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 17:40
ok.

Simon  what version is that, is it Shockwave as I have 10.0 r22
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 17:50
how do you post a screen shot again  :o:
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 17:55
no add ons is worse :o
Title: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 08, 2009, 17:58
Mmm. That doesn't make sense.  ???

To post a screenshot, alt-PrtScrn to grab it. Paste it into a bitmap editor, eg Paint, Photoshop etc. Save from there as a JPEG. Hit the reply button, not the QR box, and select Additional Options, then browse to pic...
Title: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 18:00
thought thats how to Rik but I dont see a browse option
Title: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 08, 2009, 18:21
That's because it isn't enabled here, Baz. Sorry, I thought Simon has started allowing attachments. The method works at our place...
Title: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 08, 2009, 18:27
We only allow attachments in the Technical Help threads.  I'll do a topic split.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 08, 2009, 18:30
Right, you should be able to use attachments now, Baz.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 08, 2009, 18:30
Thanks, Simon. I thought we'd talked about it...
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 08, 2009, 18:39
ok.

Simon  what version is that, is it Shockwave as I have 10.0 r22

I have to confess, I'm never quite sure if Shockwave is the same as Flash, so I tend to go for both.  :)
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 08, 2009, 18:47
Me too, it just seems easier.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 19:06
ok Thanks guys. the screen shot is of task manager when doing a page refresh in FF
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 08, 2009, 19:12
Can you do one with the Processes tab showing, Baz, so we can see what's using the 99%?
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 08, 2009, 19:49
does this help. sorted by CPU column
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 09, 2009, 09:33
Something is downright wrong, Baz. I'd suggest backing up FF with FEBE, then uninstalling and re-installing with only the dictionary and FEBE as addons. See what happens then.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 09, 2009, 10:30
Yes, there's no way FF should be behaving like that.  I'd reinforce Rik's advice, Baz.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 09, 2009, 15:00
dont think its made any difference. After the uninstall and install I didnt need to use FEBE to restore anything, it was all still there as before :dunno: unless I uninstalled it wrong.I even deleted the folders from explorer.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 09, 2009, 15:27
Which folders did you delete, Baz?
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 09, 2009, 15:35
You may need to change to a new profile, Baz, but I can't tell you how to do that until I get back on my computer, and you'll need to be doubly sure that everything is backed up, as it will wipe all your bookmarks and settings.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 09, 2009, 15:56
The default profile is at C:\Documents and settings\<user>\Application Data\Mozilla\Profiles\Default.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 09, 2009, 16:14
just deleted the Mozilla Firefox folders in explorer. Stil had one for v2.***   so did that in case it was interfering with anything. I dont see the one you mention Rik
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 09, 2009, 16:17
Do you have Explorer set to show hidden files and folders, Baz?
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 09, 2009, 16:25
no but always thought I did have.....HUH!!!!!!! stoopid windoze  >:(


do now. but looking at it I can get to Mozilla then have Extensions and Firefox inside it.thats all
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 09, 2009, 16:31
inside Firefox is    Crash Reports and Profiles>d6yvqopg.default then more in there like my add ons and extensions etc
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 09, 2009, 16:36
inside Firefox is    Crash Reports and Profiles>d6yvqopg.default then more in there like my add ons and extensions etc

That file, d6yvqopg.default is the one that needs to go, Baz. I'd uninstall, having backed up bookmarks and cookies with FEBE, then delete the program folder and that Mozilla one. Then re-install clean, and use FEBE to put your bookmarks and cookies back.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 09, 2009, 16:39
Thanks Rik, so would I.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 09, 2009, 16:43
why did I not have to use FEBE last time to restore.can I do a full profile back up
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 09, 2009, 16:52
 :dunno:  dont know whats happening here, just tried the 'fat kid' site and its ok now
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 09, 2009, 16:55
Wait and see time, then, Baz. If it starts again, check task manager and see what's eating the CPU.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 09, 2009, 17:10
ok will do Rik. got adblock plus enabled now too. will try it for a while.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 17, 2009, 10:53
well I dont know whats happening here. its still the same, cpu usage shoots right up when using FF. Tried all your suggestions.tried to download some new drivers for the graphics but the one I got seemed an older version that i originally had so I went back to the original.
even just a page refresh of this page sends it up but not in IE.

the driver I had originally was version 6.14.10.133   after the downlaod it was showing as 6.14.10.101  is that lower or not.Have to say with the 'new' driver the juddering had stoppedbut cpu usage was still up, when I went back to the original driver  juddering is back on this site (http://www.ebaumsworld.com/pictures/view/2394/) and it takes an age to load.

Have Adblock plus disabled at the moment
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Rik on May 17, 2009, 11:15
I don't know what to suggest, Baz. It doesn't happen for me, so logically I'd be looking for differences in setup which might explain it. 101 should be older than 133, but if it works better, stay with it.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Simon on May 17, 2009, 12:17
It doesn't do it for me either.  I can only suggest trying Sea Monkey (http://www.seamonkey-project.org/releases/), Baz.  When installing, you can select Browser Only, so you don't have to install the complete suite.
Title: Re: Smooth scroll 'juddering' in Firefox
Post by: Baz on May 17, 2009, 12:28
Im back on 101 driver again as its better, the page seems to load faster too, dont know if thats related or not but as you say Rik if it works better stick with it.going to keep an eye on it and the cpu usage with this different driver