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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: thegallery on November 19, 2009, 17:48

Title: Outlook email formatting
Post by: thegallery on November 19, 2009, 17:48

When I send an email in Outlook 2007 (I believe it uses Word as the email editor) my paragraphs are always nicely spaced, but when people reply my original paragraphs are double spaced apart if not more. They're really spread out and look horrible.

I'm not sure if the receiver actually sees them like that of it it is reformatted when they hit a reply to me? (I haven't asked). But I wondered if any of you have come across this before and if there is anything I can do on my end? I don't do a lot of formatting but I would like to use full html rather than plain text.

Title: Re: Outlook email formatting
Post by: Rik on November 19, 2009, 17:50

Switch from using Word as the formatter/editor.

Title: Re: Outlook email formatting
Post by: Simon on November 19, 2009, 17:53

Hi TG, nice to see you.

How do your emails look if you check in the Sent folder?  Is it from all recipients that the formatting is wrong n replies?

Title: Re: Outlook email formatting
Post by: thegallery on November 23, 2009, 14:58

Everything is fine in the sent folder. It must be happening on the other end. I just haven't found out if they view it like that or if their reader automatcially creates the extra space between paragraphs on replies, like for them to comment, akin to readers that put in the > symbol on each line.

Title: Re: Outlook email formatting
Post by: Rik on November 23, 2009, 15:43

Is this going through an MS Exchange server?

Title: Re: Outlook email formatting
Post by: thegallery on November 23, 2009, 16:13

don't think so. I have access to my 'cpanel' and however it's set up through there. I use pop3. I've no clue about how it all works though

Title: Re: Outlook email formatting
Post by: Rik on November 23, 2009, 16:25

Have you switched from using Word as your editor?

Title: Re: Outlook email formatting
Post by: Simon on November 23, 2009, 16:28

Have you tried sending a copy of the email to yourself, and see if it, affected in the same way?

Title: Re: Outlook email formatting
Post by: thegallery on December 04, 2009, 15:39

So obvious Simon!

it does seem to be other people replies automatically putting in the extra space. I assume for automatcially for commenting between paragraphs.

Title: Re: Outlook email formatting
Post by: Rik on December 04, 2009, 16:02

I usually see this if they're using an MS Exchange server.

Title: Re: Outlook email formatting
Post by: Simon on December 04, 2009, 22:51

That sounds about right, TG.  :)