PC Pals Forum

Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: tandy15 on April 14, 2003, 10:16

Title: Hotmail on my laptop
Post by: tandy15 on April 14, 2003, 10:16

Hello All,

I am suddenly unable to log into my hotmail account using my laptop. I can however still do so from other pc's. This problem lies only with my hotmail account and only on my laptop. Every other thing on my laptop still works - or seems to! What have I done wrong and how do I solve it? H E L P ! ! !

 :'(

Title: Re:Hotmail on my laptop
Post by: Clive on April 14, 2003, 10:29

Welcome to the forum Tandy15.  I'm sure that someone will help you solve the problem.  Have you tried disabling your firewall before attempting to access the account?  It just may be worth a try.

Title: Re:Hotmail on my laptop
Post by: Simon on April 14, 2003, 10:35

Hi Tandy15, and welcome to the forum.

Just a thought, but maybe you can't log in with your laptop if you are already logged in with another machine?  Try logging out of Hotmail on your other PC.

Failing that, can you tell us if you are trying to access Hotmail on the web, or with Outlook / Outlook Express?

Title: Re:Hotmail on my laptop
Post by: tandy15 on April 14, 2003, 10:50

Hi Clive/Simon,

Thanks a lot for your suggestions. I am glad to be a part of this forum.

I do not have my firewall protedtion enabled. And I use internet explorer on the web to access my hotmail account, not Outlook. I am not logged into my account in another location. This problem started weeks ago. I have a feeling it has to do with my security settings on i.e.

Title: Re:Hotmail on my laptop
Post by: Sandra on April 14, 2003, 13:36

Hi Tandy,not sure if I am on the right track or not but something on here may have the answer or point you in the right direction  :-*

http://www.hotmail.com/cgi-bin/dasp/ua_info.asp?_lang=EN&pg=problems&id=2&fs=1&cb=_lang%3DEN&ct=1031319784

Title: Re:Hotmail on my laptop
Post by: Clive on April 14, 2003, 13:40

You can always count on Sandra to come up with definitive answers.   ;D  We are pleased to have you here Tandy.