PC Pals Forum

Technical Help & Discussion => Self Building, Upgrading & General Hardware Help => Topic started by: Rik on April 02, 2010, 16:38

Title: Another startup issue
Post by: Rik on April 02, 2010, 16:38
My main machine wouldn't fire up this morning, it hung half way through POST at the 'Initialising USB controllers' point. A reset got no further, so I powered off and disconnected all USB devices then tried again. Now the machine powers up, the drives spin up, the fans all run, but there's no graphics output and it doesn't even present a POST screen. The power LED on the Asus P5W64WS mobo is lit and there's no beeps. The machine responds to the reset button by simply running all the drives, including optical, but it won't re-start, nor does it respond to the power button.

Any thoughts gratefully received.
Title: Re: Another startup issue
Post by: Simon on April 02, 2010, 16:45
Have you considered the same thing you suggested to me?  Could it be the graphics card?  Does the motherboard have onboard graphics you could switch to?
Title: Re: Another startup issue
Post by: Rik on April 02, 2010, 16:59
Yes, re-seated, no. ;)
Title: Re: Another startup issue
Post by: Simon on April 02, 2010, 17:04
Bugger.  SANDRA!!!  ;D
Title: Re: Another startup issue
Post by: Rik on April 02, 2010, 17:10
Indeed. I've looked at clearing the BIOS/CMOS but the battery and jumper are behind all the SATA leads and, with my shakes, that's likely to cause damage. :(
Title: Re: Another startup issue
Post by: Clive on April 02, 2010, 20:11
Gosh, this is getting as scary as the X-Files.   
Title: Re: Another startup issue
Post by: davy51 on April 02, 2010, 21:36
when was the last windows update you downloaded lol
either the memory or graphics cards
is going out on both of your machines or you both have a bad infection of some kind
Title: Re: Another startup issue
Post by: sam on April 02, 2010, 21:55
Well it sounds like its not even getting to the windows bit?

Can you get into the bios at all?

Your monitor works with another machine? Just a thought.
Title: Re: Another startup issue
Post by: Simon on April 02, 2010, 22:03
I think Rik's symptoms are worse than mine, in that at least mine works, once it's booted up.  I also believe Rik has connected his monitor to another machine, so it's not that.
Title: Re: Another startup issue
Post by: sam on April 02, 2010, 22:05
hmmm... RAM?
Title: Re: Another startup issue
Post by: Simon on April 02, 2010, 22:07
 :dunno:
Title: Re: Another startup issue
Post by: Sandra on April 03, 2010, 00:48
If you are on XP then boot off your XP CD and go to the repair option then at the dos prompt type FIXMBR or FIXBOOT and reboot as it sounds like the MBR has become unuseable. If one doesnt fix it try the other.

If its Vista or Windows 7 theres an extra word that goes before fixboot and fixmbr but I cant remember it at the moment.
Title: Re: Another startup issue
Post by: sam on April 03, 2010, 09:18
but it doesn't even appear to be getting to the boot screen!

What's the motherboard spec?
Title: Re: Another startup issue
Post by: Rik on April 03, 2010, 11:22
It's an Asus P5W64 WS Pro, Sam, and you're right, it's not a Windows issue, the machine doesn't reach POST.
Title: Re: Another startup issue
Post by: Simon on April 03, 2010, 11:39
I wonder if it's the PSU?  Mine went recently, and although, in my case, the machine was totally dead, I wonder if they can almost, but not totally, fail?
Title: Re: Another startup issue
Post by: Rik on April 03, 2010, 11:41
It's possible, Simon, but the drives and fans are spinning, and the power light on the mobo is on. At the moment, I've got it narrowed down to:

Motherboard
CPU
RAM
Graphics card
USB controller (effectively the mobo)
PSU
Scrambled CMOS

;D
Title: Re: Another startup issue
Post by: Simon on April 03, 2010, 11:47
It's a shame the Motherboard doesn't have onboard graphics, as that could have eliminated at least one of those.
Title: Re: Another startup issue
Post by: Simon on April 03, 2010, 11:48
Have you actually tried booting from a Windows CD?
Title: Re: Another startup issue
Post by: Rik on April 03, 2010, 12:01
I can't, it doesn't get anywhere near booting.
Title: Re: Another startup issue
Post by: Simon on April 03, 2010, 12:08
 :bawl:
Title: Re: Another startup issue
Post by: Rik on April 03, 2010, 12:10
Exactly. Frustrating, isn't it. :( I think my best 'self help' would be to start by clearing the BIOS. Problem is, physically, I can't do the job.
Title: Re: Another startup issue
Post by: Simon on April 03, 2010, 12:27
Any techie neighbours?
Title: Re: Another startup issue
Post by: Rik on April 03, 2010, 12:34
Not one, and all my friends come to me for advice. :(
Title: Re: Another startup issue
Post by: Simon on April 03, 2010, 12:38
Does the warranty mean they will come to you?
Title: Re: Another startup issue
Post by: Rik on April 03, 2010, 12:44
Yes, it's on-site, next business day, so they should be here on Wednesday.
Title: Re: Another startup issue
Post by: Simon on April 03, 2010, 12:49
Hopefully it's something simple.  :)
Title: Re: Another startup issue
Post by: Rik on April 03, 2010, 12:58
Hopefully. Otherwise I can see them saying they need to take it in.
Title: Re: Another startup issue
Post by: Simon on April 03, 2010, 12:59
Well, at least you have a backup.
Title: Re: Another startup issue
Post by: Rik on April 03, 2010, 13:01
There's still two more machines after this. ;D
Title: Re: Another startup issue
Post by: Simon on April 03, 2010, 13:35
Damn!   :devil: ;D
Title: Re: Another startup issue
Post by: Rik on April 03, 2010, 13:42
 ;D
Title: Re: Another startup issue
Post by: Rik on April 07, 2010, 12:49
Engineer's been, tried a new graphics card and power supply - nada. Cleared CMOS RAM, so he's coming back with a new mobo.
Title: Re: Another startup issue
Post by: Simon on April 07, 2010, 13:14
:x:
Title: Re: Another startup issue
Post by: Clive on April 07, 2010, 13:29
Bloody hell.  Good job it's under warranty!  :o:
Title: Re: Another startup issue
Post by: Rik on April 07, 2010, 14:56
By about 5 weeks. I wonder if I can extend that. :)
Title: Re: Another startup issue
Post by: Clive on April 07, 2010, 18:50
Worst I ever had was a faulty HDD just two weeks after I bought my 486 DX2 in 1992.  The company replaced it for me very quickly.  Then in 2002 I bought an Athlon 2200 from Adept
which I suspect had a faulty graphics card as the screen used to rapidly scroll with tightly packed coloured lines which would only correct itself after a reboot.  The fault was intermittent and was never solved despite some other components being changed by Adept himself.  For some reason he wouldn't replace the graphics card but then again the fault didn't occur whenever he visited. 
Title: Re: Another startup issue
Post by: Rik on April 07, 2010, 18:53
I once had a disaster machine at a client's premises. Sixteen PCs were supplied, 15 were faultless, while the sixteenth just kept failing, one after another. It got replaced by the supplier after four call outs.
Title: Re: Another startup issue
Post by: chorleydave on April 07, 2010, 22:45
Blimey, Clive. Adept - that's a name from the past.  Is he still alive?
Title: Re: Another startup issue
Post by: Simon on April 07, 2010, 22:52
We haven't heard from him since he left the forum, Dave.
Title: Re: Another startup issue
Post by: chorleydave on April 07, 2010, 22:58
That must be some years ago, I think most of us were still on dial-up when he was "The Management"!
Title: Re: Another startup issue
Post by: Simon on April 07, 2010, 23:37
 ;D
Title: Re: Another startup issue
Post by: Clive on April 08, 2010, 07:34
Yes, it was a shame because he was quite...well.. adept!   ;)