PC Pals Forum
Technical Help & Discussion => Apple, Linux & Open Source Software: Help, News & Discussion => Topic started by: Simon on September 22, 2010, 20:56
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Consumer satisfaction with PCs has hit an all-time high, lead by Apple.
The computer industry had an overall satisfaction rating of 78 out of 100, up 4% from last year, according to the American Consumer Satisfaction Index (ACSI), which annually ranks US consumer happiness across a variety of products.
Apple leads the way for the seventh straight year, adding 2% to its score of 86 points - its highest score yet, up 11 points from a decade ago. That score is nine points ahead of any other computer firm in the ranking, the ACSI noted.
"No other company in the ACSI has as formidable a lead within its own industry," ACSI said. "Innovation and product diversification, along with strong customer service, have long been at the center of Apple’s success."
Read more: http://www.pcpro.co.uk/news/361354/apple-hits-all-time-high-in-pc-satisfaction-survey
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nice ropey use of stats
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;D