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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: GillE on November 20, 2010, 16:12

Title: Firefox Won't Open
Post by: GillE on November 20, 2010, 16:12

The title says it all, really.  My Firefox browser won't open when I try to start it either from a desktop shortcut or from the programs startup menu.

Help!  I don't won't to lose all my bookmarks.

Title: Re: Firefox Won't Open
Post by: Rik on November 20, 2010, 16:15

I take it you don't have FEBE installed, Gill. That would overcome the latter problem. Can you import the FF bookmarks into another browser?

Title: Re: Firefox Won't Open
Post by: sam on November 20, 2010, 16:32

does it given any error message? I'd actually download the newer version and read in the bookmarks.

Title: Re: Firefox Won't Open
Post by: GillE on November 20, 2010, 16:48

Rik - I don't know what FEBE is.

Sam - there's no error message; nothing happens.

Title: Re: Firefox Won't Open
Post by: Rik on November 20, 2010, 16:52

FEBE is a addon which backs up cookies, bookmarks etc. Jill. It can then restore to a new installation easily.

Have you tried pulling the bookmarks into IE or any other browser.

Title: Re: Firefox Won't Open
Post by: chorleydave on November 20, 2010, 18:47

Have you tried starting it in Safe Mode - Firefox's own Safe Mode, not Windows Safe Mode?

Title: Re: Firefox Won't Open
Post by: Simon on November 20, 2010, 18:48

I would just try reinstalling it, Gill.  Your Bookmarks should be safe.  Alternatively, install Sea Monkey first, and import your Bookmarks into that, then try reinstalling FF.

Title: Re: Firefox Won't Open
Post by: Simon on November 20, 2010, 18:49

Have you tried rebooting the PC, Gill?

Title: Re: Firefox Won't Open
Post by: GillE on November 20, 2010, 19:01

Firefox's own safe mode did the trick :) .  Now it also opens properly even if it's not in safe mode.

Learning my lesson, I've just exported my bookmarks to HDD and also imported them into Comodo Dragon.

Many thanks for the help, guys.
 :thumbs:

Title: Re: Firefox Won't Open
Post by: Rik on November 20, 2010, 19:08

Have you downloaded FEBE, Gill. It can be a lifesaver.

Title: Re: Firefox Won't Open
Post by: sam on November 20, 2010, 19:16

good news, glad you got it fixed. I'm sure you could have accessed the files via another method too.

Title: Re: Firefox Won't Open
Post by: Clive on November 20, 2010, 20:23

Glad you sorted it out Gill.   :)