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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: mistybear on June 13, 2011, 08:52

Title: New FF 4
Post by: mistybear on June 13, 2011, 08:52
How do you roll back FF to the previous version.
 
Unfortunately, being lazy, I had it set up that updates just downloaded and installed automatically. And today I have the new FF 4 and I don't like it.

I've had a quick look at the control panel with uninstall programs, but surely I don't have to go that far, do I.

Can't I just roll it back some how??
Title: Re: New FF 4
Post by: Simon on June 13, 2011, 10:11
I could be wrong, as it's between different versions, but I would have thought you could still download the previous version, and install it over the top of the current version, Kate. 

What don't you like about FF4?  Would it not be worth customising it to your liking, and giving it a fair run?
Title: Re: New FF 4
Post by: Clive on June 13, 2011, 11:17
Mrs Clive also hated FF4 and did a system restore to roll back to the previous version.  But I think she's switched to Chrome now.  Om nom nom... :)
Title: Re: New FF 4
Post by: Simon on June 13, 2011, 11:21
;D
Title: Re: New FF 4
Post by: Rik on June 13, 2011, 11:21
Make her a standard user, Clive, and lock down the admin account. ;)
Title: Re: New FF 4
Post by: Clive on June 13, 2011, 11:30
Oh she has her own machine.  She hated Avant even more than you guys did.   :laugh:  Gosh... Avant.. I remember that.   8-)
Title: Re: New FF 4
Post by: Simon on June 13, 2011, 11:59
:laugh:
Title: Re: New FF 4
Post by: mistybear on June 13, 2011, 12:11
I HATE IT!!!!!
 Everything has moved, I tried to open a new tab, which I do all the time, but no it's changed and it is now a new f*cking window!!!!!!

I have to find how to refresh a page, which I need for auctions, my bookmarks which I use constantly, is now a navigation maze.

I HATE IT!

So, please how do I go back to what I'm used to and without it changing again.

I did adjust the download and update auto thingy.
Title: Re: New FF 4
Post by: Simon on June 13, 2011, 12:18
As Clive suggested, System Restore, or:

http://www.mozilla.com/en-US/firefox/all-older.html
Title: Re: New FF 4
Post by: mistybear on June 13, 2011, 13:57
Thanks Simon, that's so much better.  :thumbs:
Title: Re: New FF 4
Post by: Baz on June 13, 2011, 14:38
I like FF4.

dont know what you mean about the tabs?  I can open a new one.theres a plus sign next to the already opend tab,just click that and you have a new one.

but yes   just fiddle about and customise it
Title: Re: New FF 4
Post by: Den on June 13, 2011, 22:25
Whats all the fuss about? Firefox are discontinuing FF3.5 and will no longer support it as FF5 comes out this month (and you thought MS were bad).  :stars:
Title: Re: New FF 4
Post by: sam on June 14, 2011, 07:14
I've been using firefox 4 for ages, albeit with a ubuntu addon,  and I've not noticed any real change.
Title: Re: New FF 4
Post by: Clive on June 14, 2011, 09:07
Mrs Clive just couldn't use it after the reincarnation because everything had changed.  We did a system restore but she decided that it couldn't be trusted and installed Chrome instead.
Title: Re: New FF 4
Post by: Simon on June 14, 2011, 10:26
Like new Windows versions, I'm sure FF4 could be customised to closely resemble the old versions. 
Title: Re: New FF 4
Post by: Rik on June 14, 2011, 12:08
I hope so.  ;D
Title: Re: New FF 4
Post by: Simon on June 14, 2011, 12:42
Luddite!  ;D
Title: Re: New FF 4
Post by: Rik on June 14, 2011, 12:45
And proud of it. ;D
Title: Re: New FF 4
Post by: mistybear on June 18, 2011, 13:23
Okay, this is really wierd.
When I turned off the computer today before going out it had 3 updates to do. I didn't pay any attention as to what they were.
When I returned home and tried to turn it on, it had some weird install updates/registery, but 524 of them.
It happened really quickly, then I couldn't open FF in my admin account, so I tried to open control panel and it won't let saying the server process could not be started because it has been incorrectly configured and to check the name and password.
I finally got FF opened, obviously, but it looks like really old and the dark blue has gone and it's all grey.

I can't open any of my files....

What the hell happened???
Title: Re: New FF 4
Post by: Simon on June 18, 2011, 13:31
Not a clue!  Can you do a system restore?
Title: Re: New FF 4
Post by: mistybear on June 18, 2011, 13:40
How do I do that?
Title: Re: New FF 4
Post by: mistybear on June 18, 2011, 13:54
When I first typed system restore into the search it came up with various options.
Then I lost it as I did some googling, so I typed it again and it came up with an error message, now it says "C:\Windows\system32\rstrui.exe The service cannot accept control messages at this time.

My whole system looks like the old Packard Bell I had.

I can't log into other user accounts, and the more I try to access in the admin account the less it lets me do. HELP!
Title: Re: New FF 4
Post by: TR on June 18, 2011, 14:15
Can you start up in safe mode?
Title: Re: New FF 4
Post by: mistybear on June 18, 2011, 14:17
What is safe mode, sorry it's be awhile.

Tried to restore to an earlier time but came up with the same message about that it can't blah blah, check the user name and password.
Title: Re: New FF 4
Post by: mistybear on June 18, 2011, 14:32
How do I check/change my admin name and password, and has it been conpromised?

I can't access anything.

This all happened when I turned my computer on and 524 registery changes happened, how do I find out what they were and what exactly they were when I can't access anything.

I can't even access my network to check wireless and remote access.
Title: Re: New FF 4
Post by: TR on June 18, 2011, 14:38
On boot tap f8 , will give you options to restore to a previous date..hopefully
Title: Re: New FF 4
Post by: mistybear on June 18, 2011, 14:42
Thanks TR, I just to use Hijack this and it can't do a complete scan as it's being blocked.

It may be a while to get back online.
Title: Re: New FF 4
Post by: TR on June 18, 2011, 14:45
be careful with hijack this, can delete your whole system if you don't know what your doing?
Title: Re: New FF 4
Post by: mistybear on June 18, 2011, 15:41
Hey, everything is back to normal.

I realised that just unplgging the ethernet cable wasn't enough because of teh wifi, I turned off the modem and did a scan and analized, nothing wrong.

Turn the modem back on, and now everything is back to normal.

If someone can make sense of that, I'll be really pleased to hear it.

I know that you should change the password on your modem to stop people hacking it, but is that really important?
Title: Re: New FF 4
Post by: Clive on June 18, 2011, 16:04
Good to hear all is well Kate.  Changing the password on your modem is important if you live within spitting distance of another user who might be able to pick up your signal.  It should be quite straightforward to do.
Title: Re: New FF 4
Post by: mistybear on June 18, 2011, 16:28
Hi Clive, yes I know I should do it. Tomoorow sounds like a good idea as zi'm off to bed.

Just got another email from Michael, he's in Kreta and then heading back to Amsterdam. The UK on the 1st July.
Title: Re: New FF 4
Post by: Rik on June 18, 2011, 16:30
I know that you should change the password on your modem to stop people hacking it, but is that really important?

It's important, but only to protect your network. It sounds like you interrupted a major update and left Windows in limbo, Kate, but it's hard to say without more information. rstrui.exe is the system restore executable, so that appears to have been busy trying to put things right.
Title: Re: New FF 4
Post by: mistybear on June 19, 2011, 10:16
The problem with me supplying information Rik, is that I don't know what the hell is happening.  :stars:

I have had some problems in the past with slow loading of pages, and when I accessed the modem and disconnected the wifi, it improved.
What that means, I have no idea.

I did ask Michael if our internet could be compromised, and he said that as long as the public wifi was disconnected we should be fine.

I only turned the wifi on, so I could use the laptop in bed.

I tried changing the password on the router this afternoon, and managed to stuff that up as well. Now when I try to access it, it won't accept the default one, and the new one gets an error message. 401 unauthorized.  :dunno:
Title: Re: New FF 4
Post by: TR on June 19, 2011, 10:53
Reset the router to get old password back  ;)
Title: Re: New FF 4
Post by: mistybear on June 19, 2011, 10:55
Thanks TR, I'm assuming that means restarting it.  :blush:
Title: Re: New FF 4
Post by: Rik on June 19, 2011, 10:59
It does.
Title: Re: New FF 4
Post by: Simon on June 19, 2011, 11:32
I think Terry meant a hard reset (pin in the back), which would also wipe out the ISP login and wireless settings, wouldn't it?
Title: Re: New FF 4
Post by: mistybear on June 19, 2011, 12:04
Oh, damn it Simon. Now you really are asking too much.

I have voip settings through this as well, and without Michael here to crawl under the computer desk and redo all of this, bugger!

Can you please explain in basic english what I need to do, without the possibility of me really f*cking it up.  :blush:
Title: Re: New FF 4
Post by: Rik on June 19, 2011, 12:06
What router do you have, Kate, and can you access it at all?
Title: Re: New FF 4
Post by: mistybear on June 19, 2011, 12:11
Dynalink RTA1046VW

And no it's locked me out as the default doesn't work anymore and the new password gives me the sh*ts, sorry, give me an error message of 401 unauthorized.

This is on a network, being Michael's computer and my PC, which is still not functioning, and this laptop.
Title: Re: New FF 4
Post by: Rik on June 19, 2011, 12:17
It's not a model I know. Do you know your ISP login details, usually username and password?
Title: Re: New FF 4
Post by: mistybear on June 19, 2011, 12:21
Yes, I have the ISP details. Why does that have anything to do with it. Sorry, I have no idea what has to do with what.
I think that is obvious though. :blush:

http://www.dynalink.co.nz/products/adsl/rta1046vw?SQ_PAINT_LAYOUT_NAME=support
Title: Re: New FF 4
Post by: Rik on June 19, 2011, 13:12
If you reset the router, Kate, you'll need to re-enter the ISP details, also the modulation information, though hopefully the router would auto-detect them.

Is there a small hole on the rear to do a hard reset do you know?