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Technical Help & Discussion => Self Building, Upgrading & General Hardware Help => Topic started by: Simon on November 03, 2002, 21:51

Title: ADSL modem problem
Post by: Simon on November 03, 2002, 21:51

OK, as some of you may know, I have an ADSL modem, with my Pipex ADSL Broadband 512Kbps super highway ISP.   ;D

Now, if I have to reboot my PC for any reason, the modem refuses to initialise / synchronise, whatever you want to call it, following boot up.  All I get is the green flashing light.  I then have to shut down my machine, which then hangs on the 'Windows is shutting down' screen, and I eventually have to manually power off.  Grrr.  The modem always fires up OK from a 'cold start'.

As there seems to be no software options to do so, is there any other way that anyone knows of to reset / reinitialise a modem?  I even tried pulling the USB out, but that didn't do anything either.

Any ideas gratefully received, except shouts of abuse from 56K'ers   :)  ;D

Title: Re:ADSL modem problem
Post by: TR on November 03, 2002, 23:14

Simon what OS are you running.

Title: Re:ADSL modem problem
Post by: Simon on November 03, 2002, 23:24

XP


Edit: Shortest post so far?? ;D

Title: Re:ADSL modem problem
Post by: TR on November 03, 2002, 23:27

Well. if it was 98, there is a bug in that OS where the pc hangs on shutting down.
XP is above me  8)

Title: Re:ADSL modem problem
Post by: Corky on November 04, 2002, 08:53

after you restart, do pull the power cable out and then put it back in?

Title: Re:ADSL modem problem
Post by: Simon on November 04, 2002, 09:24

Well, I have done, but then the tray icon just goes red (as in disconnected), and there's no way to reset it.  :(

Title: Re:ADSL modem problem
Post by: Corky on November 04, 2002, 09:47

how bout release and renew? im not to sure if they work on XP.
Usually if my Cable modem goes off, it will flash orange a few times, then go green, but will continually flash orange if it can't connect to the remote server.

I haven't had a problem with restarting yet, so i don't really know a solution :(

Title: Re:ADSL modem problem
Post by: Simon on November 04, 2002, 11:41

This is all the configuration I can find.  There's no release / renew / reset, or anything else as far as I can see, unless I'm being totally stupid, which wouldn't be surprising!

(https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fwww.apax34.dsl.pipex.com%2FModem.jpg&hash=840d690ea6ec5dcfb420f85fc4ab8367099b2e7a)

...Unless you are supposed to enter commands where it says 'Data'?  There is a curser there.   ???

Edit: Nope - just tried that, can't change it.   :(

Title: Re:ADSL modem problem
Post by: Mustapha Phagg on November 04, 2002, 11:57

Simon: I have the same problem on Win 98, your modem software is exactly the same as mine and I have tracked it down to the drivers.
If I uninstall the modem drivers windows shuts or resets ok, as soon as the drivers go back in it hangs and I have to press the button to shut or reset the computer.

Installing the newest drivers makes no difference so like you I amm stuffed.

Title: Re:ADSL modem problem
Post by: Simon on November 04, 2002, 12:17

Hi Must,

Well I've just e-mailed Fujitsu, so maybe we could get an answer.   :)

Title: Re:ADSL modem problem
Post by: Sandra on November 04, 2002, 16:31

Simon,I am on 98SE but when mine does that if I unplug the usb cable then plug it back it reconnects after about 30 seconds although it seems longer  :-*
I also noticed that where you have G.DMT for modulation I have ALCTL  ???
Dont know if its changeable or not or what it means?
Otherwise the display you have is the same as mine is  :-*

Title: Re:ADSL modem problem
Post by: Mustapha Phagg on November 04, 2002, 16:43

Simon: if you bring up the ADSL modem box and then hover your mouse over a blank bit you do a rapid series of left and right clicks on the mouse buttons and it brings up another menu for you to play with.

It also has a restart button in one of the advanced menus.

Maybe this will be oof some use mate.

Title: Re:ADSL modem problem
Post by: Sandra on November 04, 2002, 16:52

How did you come across that one Mustapha  :o

Never seen that before shows my line rate as 320 up and 608 down hasnt increased data flow unfortunately still crawling at 288 up and 576 down ( Gloat for Bat  ;D )

Title: Re:ADSL modem problem
Post by: Simon on November 04, 2002, 16:55

Mustapha, that's brilliant!!  I can't understand why they have to hide it away!   ::)  I'll definitely give that a try.  

Thanks a lot!   :)

Title: Re:ADSL modem problem
Post by: Barra on November 04, 2002, 17:09

It should also show other menu if you press alt p

Title: Re:ADSL modem problem
Post by: Simon on November 04, 2002, 17:12

No, that one doesn't work with mine, Barra.  I'll just have to get the mouse and jer..jer..jiggle it a bit!  ;D

Title: Re:ADSL modem problem
Post by: Adept on November 04, 2002, 20:41

Quote from: Sandra on November 04, 2002, 16:52

( Gloat for Bat  ;D )

[gloat]
After installing broadband in our office this afternoon, I downloaded Windows 2000 SP3 from microsoft.com.

According to the download dialog box, it came down at an average speed of 2.43MB per second and all 124MB downloaded in about a minute  :o

Isn't that a bit fast even for broadband?  8) (It's only supposed to be a bog-standard 500K job) [/gloat]

Title: Re:ADSL modem problem
Post by: Sandra on November 04, 2002, 23:35

Behold the wonders of BB St.Adept.
It never fails to surprise me,sometimes I can download of a friends FTP server and it varies anywhere from around 30Kbs to over 2,000Kbs which is actually impossible but the file names come and go so fast,if its only around 1Mb,that I dont have time to read the name its downloading sometimes  :-*