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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: Simon on July 26, 2003, 14:23

Title: GIF Trouble
Post by: Simon on July 26, 2003, 14:23

I'm trying to open a .gif I downloaded, but in both Photoshop and PSP, I get the following error message:

"Could not open 'example.gif' because the file-format module cannot parse the file."

Any ideas?

Title: Re:GIF Trouble
Post by: Adept on July 26, 2003, 14:26

It's corrupt :( or contains a gif format that cannot be read by Photoshop or PSP, which is very unlikely :o

Title: Re:GIF Trouble
Post by: lobo on July 26, 2003, 20:07

Hi Simon
Some programs like the Panorama Factory save BMPs and GIFs with 32 bits per pixel but Photoshop and PSP can only parse or interpretive images with 24 bits per pixel

There is a update program (Adobe PhotoDeluxe EPS Parser Update) which may help  (or may not)

Again as Adept says the Gif may just be corrupt, try downloading it again

Brian ;D

Title: Re:GIF Trouble
Post by: Simon on July 26, 2003, 20:21

Well, it actually opened in Paint (thanks, Sean  ;)), so I re-saved it as a gif and now it's the background of my new sig!   ;D

Title: Re:GIF Trouble
Post by: Adept on July 26, 2003, 20:22

Sorry Brian, one of us should have posted back to say that we solved the problem over messenger.

It appears that the file had a .gif extension, but was actually a jpg ::)

PSP and Photoshop wouldn't touch the file, but Microsoft Paint locaded without complaint  :o

Title: Re:GIF Trouble
Post by: lobo on July 26, 2003, 20:30

Thanks for the reply, of course if you save an image file with a different extention there may be problems opening it, the first thing I try is to save the file as a BMP or JPEG and try to open from there with Paint

Brian ;D