PC Pals Forum

Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: quadracerke on August 06, 2003, 08:20

Title: blue screen
Post by: quadracerke on August 06, 2003, 08:20

Hello everyone, I'm new here and I have a question I can't resolve. When I start my PC, I can type in my password and then I always get a blue screen (with no text). How can I resolve this problem?

Title: Re:blue screen
Post by: Adept on August 06, 2003, 09:02

Hi quadracerke :welcome:

Could you tell us a little more about your PC? We need to know things like which operating system you use (which version of Windows), how much memory/hard drive space & which processor you have etc.

Title: Re:blue screen
Post by: quadracerke on August 06, 2003, 09:06

The operating system is windows 2000, the problem is that I don't know anything more because it is not my computer but a friend's computer and that friend phoned. But I can't reach him now, so that's all I know.

Title: Re:blue screen
Post by: Adept on August 06, 2003, 13:59

Unfortunately the "Blue Screen of Death" (BSOD)as it is known can be caused by very many different problems.

One thing you might want to try is restarting the PC in Safe Mode. You do this by pressing F8 just before Windows starts. A menu will appear, allowing Safe Mode to be chosen.

Safe Mode is a special mode of Windows which doesn't start any drivers and therefore should avoid the problem that is causing the BSOD problem. If the machine starts correctly in Safe Mode, we should be able to track down what is causing the problem :)

Title: Re:blue screen
Post by: lobo on August 06, 2003, 17:36

Hi quadracerke
It could just be a wrong password but if you can not log on then a reinstall looks on the cards

Brian ;D

Title: Re:blue screen
Post by: TR on August 06, 2003, 18:36

Just for info.. we had a BSOD at work on one of the machines?yesterday,stipped case off and was full of dust  :o..then ckecked the fans..and the fan on the CPU had burnt out, changed the fan and good as gold now.

Just another instance that will give you a BSOD.


Hookstar

Title: Re:blue screen
Post by: ketamininja on August 07, 2003, 16:43

Yes, in fact we can usually say the following about a BSOD:

It usually has something to do with hardware.
It may be a driver that is incorrect (so thats technically software) but it means that windows is not using the hardware in the correct way.

If you can boot into safe mode, then we can almost say its the driver... but don't get your hopes up.

It is unusual to see the dreaded BSOD with no white writing on it. I have seen it with writing curved around on the left hand side, as if the monitor was being used incorrectly... and guess what - the graphics card was to blame.