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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: adamdaly on November 03, 2003, 02:18

Title: slow internet
Post by: adamdaly on November 03, 2003, 02:18

just starting using a new computer, and am having a problem with the internet connection. if i'm on for a while the connection slows down a lot, usually the page will time out a something called common name will appear. or the page will finish with a lot of content missing. it also makes downloading near to impossible. any-one know how to fix this prob.

thanks

adam daly

Title: Re:slow internet
Post by: Clive on November 03, 2003, 08:57

Adam, there were general problems with internet speed last night so it may have been a one off.  Please let us know if the problems persist today.

Title: Re:slow internet
Post by: Robotochan on November 03, 2003, 09:05

I never noticed that   :) My internet is usually slow  ;D

Title: Re:slow internet
Post by: Simon on November 03, 2003, 09:13

Adam if you're still having problems, can you let us know if you are on broadband or 56K dial up?  There are one or two modem / connection settings, which can be tweaked (a free program called Tweak All (http://www.codeforge.co.uk/mainframes.htm) is useful) but usually the default settings work OK.  I would also check out your ISP, and see if they have a 'service status' page on their website.

Title: Re:slow internet
Post by: Michelle on November 03, 2003, 09:37

I'm connecting with AOL 56k at the moment and is only 1 out of 10 I get a decent connection, if I can connect that is.   I couldn't get any pages to open last night at all. Rubbish!  >:(

Title: Re:slow internet
Post by: Michelle on November 03, 2003, 10:13

Also AOL told me to ask BT (if thats who your phone line is with) to "increase the gain" on the line, I don't know what this means but it appears to have helped a little bit?  You could try that adam.  :)

Title: Re:slow internet
Post by: Tony on November 03, 2003, 10:32

Around 11.00pm onwards last night I could not open any threads on PC-Pals, no problem with other sites though, so I was in bed by twenty past twelve  ;D

Title: Re:slow internet
Post by: Robotochan on November 03, 2003, 11:05

Gain is the amplification of the signal sent from the exchange, it means your signal is stronger so you should be able to get more throughput through your line and a better sound quality on your phone.

Title: Re:slow internet
Post by: ketamininja on November 03, 2003, 11:39

It is possible that you have SPYWARE or a VIRUS on your system that is using most of your connections speed when online.

Good Free Antivirus: http://www.pandasoftware.com/activescan
Spyware Remover: http://www.safer-networking.org/

Title: Re:slow internet
Post by: Michelle on November 03, 2003, 13:18

Quote from: Robotochan on November 03, 2003, 11:05

Gain is the amplification of the signal sent from the exchange, it means your signal is stronger so you should be able to get more throughput through your line and a better sound quality on your phone.

Thanks robo, what I don't understand is why you have to ASK them to do this, surely you should have the strongest best signal anyway.  >:(

Title: Re:slow internet
Post by: Simon on November 03, 2003, 14:07

It probably costs them more, Michelle.   ::)

Title: Re:slow internet
Post by: Clive on November 03, 2003, 14:29

To be fair, the telephone system was designed long before the Internet came about and it was quite adequate for phone conversations. It's possible that by increasing your gain, that someone else has to have a bit less.   ;D