PC Pals Forum

Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: JK on January 18, 2004, 21:14

Title: Acronis TrueImage
Post by: JK on January 18, 2004, 21:14
Hi
Could you please help me with a problem. I tried to use the
software to backup my system. When running, after a short while
it stops the backup with an error message, saying that a program
is still running. I have turned off the anti virus and firewall
and checked that a program is not running. The only thing that
I can think of is my PCI ADSL modem, that is always looking
for a connection. Any help would be appreicated.
Title: Re:Acronis TrueImage
Post by: DJ on January 18, 2004, 21:32
Hi JK and :welcome:

Can you tell us which software you are using to backup and what are you backing up onto (CD, ZIP ?)

Also what operating system are you using (Windows 98 / XP etc).

Then someone should be able to help  ;)

:thanks:

DJ
Title: Re:Acronis TrueImage
Post by: JK on January 18, 2004, 22:24
Hi
Trying to use Acronis TrueImage.
PC running windows ME. All works fine until the software
stops with error message that a program is still running.
Title: Re:Acronis TrueImage
Post by: Simon on January 18, 2004, 22:28
There is a free program called End It All (http://home.ptd.net/~don5408/toolbox/enditall/), which does just that.  It closes all running programs.  Might be of some use, JK.  

Also might be worth doing a virus scan and an adware / spyware scan, especially if you think something might be running in the background you are unaware of.  Ad Aware (http://downloads.zdnet.co.uk/downloads/detail/1002-2144-10214379.html), and / or Spybot (http://downloads.zdnet.co.uk/downloads/detail/1002-2144-10194058.html), are what we usually recommend to seek and remove spyware.

Does it say, or give any clue, as to what is still running?
Title: Re:Acronis TrueImage
Post by: JK on January 18, 2004, 22:30
Have no adware or spyware running.
Think that its the ADSL modem always running.
Title: Re:Acronis TrueImage
Post by: Simon on January 18, 2004, 22:41
OK, well you seem to have got it sussed, so let us know how you get on.   :)