PC Pals Forum
Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: johnleung on January 29, 2004, 14:21
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Dear sir/madam:
I have a problem that I wish a professor to solve it, that is a month before I have installed the winxp home to my pc, at that time, I can't read the DVD by its windows media player. Several days later I updated the window through internet, and then I installed the xp plus. After installed I can read the DVD. and three days before, I have formated the computer. I install the xp home again with same CD with same computer and with same xp plus (same disk). but this time, the media player show a message is media player can't read the DVD, I have tried the update the win xp and download the window media player to 9 series, but it is still can read the DVD, please help to solve the problem, Thanks.
John
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Hi John :welcome:
Does it show the DVD player as ok in the Device Manager ?
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John, according to the info that you emailed ( I think that by mistake you clicked on Report to Moderator instead of reply, this sends an e mail to the admins of the forum).
The error message and solution is detailed here :
http://support.microsoft.com/default.aspx?scid=kb;en-us;823770&Product=winxp (http://support.microsoft.com/default.aspx?scid=kb;en-us;823770&Product=winxp)
Also have a look here :
http://support.microsoft.com/default.aspx?scid=kb;EN-US;306318 (http://support.microsoft.com/default.aspx?scid=kb;EN-US;306318)
Have you recently bought the DVD player or is it one that was ok before you upgraded to XP ?
Maybe a firmware update will fix it.
Can you tell us the make and model of the DVD ?
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Hi John,
Just a thought, in addition to what Sandra said, but could it be to do with the DVD player being region locked, and you are trying to play DVDs of a different region?