Topic: Broadband speed

[TR]

But why hasn't my speed been increased?   

So you can download viruses quicker 

[Clive]

Fair point.   

[Simon]

Basically, you can upgrade to try for the higher speeds, Clive, and if that produces problems, you can go back to how you were.   If you have a stable connection now, though, and don't really need the higher speeds, then perhaps, if it ain't broke... 

[Clive]

I'm wondering the same Simon.  I can't say I have ever seen a huge difference in speed when I've had upgrades in the past, but I don't download a great deal anyway. 

[Simon]

Except when filling up your iPod. 

[Clive]

I actually went over my limit that time and I had to pay extra.  They should have given me a rebate for the 3 months I didn't use it when I was away! 

[Simon]

I wonder if they would have, had you asked? 

[Clive]

It's a monthly contract so technically I could have cancelled it and re-ordered.  But it seemed too much hassle and I just let it ride.  My other ISP (Plusnet) would not have charged me for exceeding the limit if I was normally well under.  They call it 'fair usage'.  But I still would have had to pay the £5.99 a month fee and I let that ride too. 

[Simon]

I think PlusNet services would be capped nowadays, like most others, unless you paid a premium.  Your £5.99 per month contract was probably long standing.  You'd probably get about 2Gb a month allowance for that now, if it's gone up from the 1Gb it used to be, that is.  Of course, you're getting the allowance uplift from IDNet now, anyway. 

[Clive]

PlusNet has always been capped although I thought the cap was 10Gb but I may be wrong.  I don't use it a great deal anyway.   

[Rik]

But how about your broadband? 

[Clive]