I went in personally Dack, but I would not have bought it if I knew I would have to do a hatchet job on the case, to quieten the bugger >
![Sad :(](http://www.pc-pals.com/smf/Smileys/Smileys/sad.gif)
And I explained all that in my email.
They gain £1.70 and lose a customer, I wonder if the email writer attained NVQ status in business management
![Lips Sealed :-X](http://www.pc-pals.com/smf/Smileys/Smileys/lipsrsealed.gif)