Topic: New Case

[TR]

Orded a new pre modded case tonight with wirless keyboard with Chrome optical wireless wheel mouse....watch this space  

Should have it rebuilt by the week-end and will have some Pictures  

[TR]

Grrrrrrrrrrrrrrrrrrrrr new case turned up today... signed for it and said to the carrier that I will sign unchecked, glad I did now........when I open the packaging the lovely new case was damaged  .

Now awaiting for a replacement,hopefully it will be here bt the week end.

Hookstar

[Robotochan]

Aww, that's just annoying when that happens  

[TR]

Guess what another case arrived this morning...thought yeah I better just check to see if this one is damged and yes it bloody was Grrrrrrrrrr, now have to set up another return  :'(

Totaly peeedddd off now

[Robotochan]

3rd Time Lucky?  

[TR]

Nope..no more, the hassel it is on sending a return is not so bloody easy.

log in

go to returns

Apply for an RMA #

explain the problem

send mail

await for conformation e mail

receive e mail

The "managemnt" will decide in 2 working days..to see if your claim is genuine

receive second e mail saying yes.

another 2 e mails later with RMA #

comfirm that you have read the return agreement

1 more e mail later, giving me a time that the parcel will be picked up...3rd time lucky yeah right  >

[Simon]

This is my one bugbear with buying stuff online.  It's always a hassle when something is faulty and you have to return it.  I bought a hard drive online, which turned out to be faulty, but they would not take my word for it and send a replacement.  I had to buy another one, and wait three weeks for them to decide the original was faulty, after which they refunded me.  Not quite as easy as slinging it back over the counter at PC World.

[Adept]

Not quite as easy as slinging it back over the counter at PC World

to be sneered at by some spotty oik that learned everything he knows abut computers off the back of Cornflake packet last week. >

[TR]

I had one of those last week Adept  >, only asked him what RMS stood for on the speakers  

[Simon]

I found one in Dixons.  Asked him if the Freeview box I was considering buying had a timer facility, and ended up having to explain what a timer facility is!  Then he has the cheek to ask me why I wanted one anyway!

[TR]

After 1000000000000 e mails and 200000000 e notes to Ebuyer I have now got my refunds........Grrrrrrrrrr

after they sent me some more cases that I didnt want  

[TR]

GRRRRRRRRRRRRRRRRRR another case has turned up now after I told them I didnt want them ...I dont want the freeking thing/s I have now had 2 refunds promised and now I have 2 new cases in my office at work awaiting for collection.

They are now going to call me at home to sort this out   ho bloody ray , but then again I'm not counting my blessings  


Ps I looked at the date ...nope not April 1st  

[TR]

Wooohoooo just this sec got an E mail..

Dear Sir/Madam

Consignment No   : ********
Date/Time        : Friday 5th Mar between 09:00 and 17:00


A collection has now been arranged for a day and time you have specified, under the above reference
number.

Please ensure that the item/s are packaged and ready for collection, a delay may result in the
collection driver leaving the premises without the goods. If this happens then we cannot arrange
any further collections and the goods will have to be returned by yourself at your cost.
Please bear in mind that if the item is tested and found to be NOT faulty then the collection
charge will be applied to yourself and charged to your credit/debit card. Please do not write
directly onto the packaging, and any reference numbers should be labelled on the box.

I wonder if they will deliver another one when they pick up the old ones  

[Simon]

That would bloody annoy me.  OK so it's the result you wanted, but not even an apology?  I would have expected something a bit more personal than an auto-generated mail, after all the hassle you've had.   >

[TR]

All resolved just this minute a very nice young lady phoned me on the mobile and at last its all sorted  

And on the back of that I got 100 DVD cases and 50 disks at a very very good price for my grief  

Phewwwwwww sorted