Topic: problem installing software

[blackpool_uk]

when trying to install winrunner on my W2K machine i'm recieving an error message upon clicking setup.exe

"c:\winnt\system32\autoexec.nt the system file is not suitable for running MS-DOS and Microsoft Windowns applications.  choose close to terminiate the application."

any ideas??

thanks in advance

Matt

[Sandra]

Hi Matt, have you installed and been able to run this version under 2K before ?
Which version is it as I have come across this :
 Version 6.02 is needed for Windows 2000

[DJ]

Though I am not sure of how to solve your problem Matt, I just wanted you to know that I have had winrunner running on a Windows 2000 PC. The version was 6.02

Basically winrunner is a test tool or automation tool. It has been used to do a batch update of thousands of accounts on the system we use at work.

DJ

[blackpool_uk]

hi,

it's version 7.5 and a colleague has installed it fine on his PC running w2k.

it's a wierd message, never come across it before, tried the usual basic things such as copying the data onto the harddrive first but no joy.

any ideas???

[Sandra]

Have a look at this Matt :

This issue can occur if any of the following Windows 2000 or Windows Server 2003 files is missing, damaged, or not located in the %SystemRoot%\System32 folder:
Autoexec.nt
Command.com
Config.nt

Info and possible remedy here :

http://support.microsoft.com/default.aspx?scid=kb;EN-US;305521

[blackpool_uk]

 thanks sandra that solved it.

 cheers

 matt

[Sandra]

Pleased to hear its sorted