Topic: printer that won't

[jww41005]

Hello!

My Epson C48 refuses to print when connected to my PC, but it prints when connected to my kid's PC......

I've installed it at least 3 times, but it just won't......................print!!

The documents to print just seems to be cueing up!!

On several occasions I've also had to reboot my PC because the keyboard or mouse wouldn't work. Clue?

Any ideas?

Thanks

John

[Simon]

Hi John,

When you say you have installed it 3 times, have you first removed it from Device Manager, so that Windows detects it as New Hardware, or just reinstalled the software?  Also, have you tried using a different USB port, in case it's that which is dodgy?

[jww41005]

Ayup Simon.

Well, I went to the 'Control Panel' and removed everything 'Epson' and reinstalled it.
And yes, I've used  different ports, 4 all together, and nothing happened.
The printer lights are on, and the red light is flashing. That's because I have to change the coloured ink cartridge.

Cheers!

[Simon]

Umm... if one of the cartridges is empty, it won't print - you realise that, yes?      

Not sure if it will make any difference, but Device Manager is where all the drivers and stuff live.  You may have just uninstalled the printer software from Control Panel.  Right click My Computer on your Desktop, click Manage > Device Manager, you should find a list of installed hardware.  Under Imaging Devices, you should find the printer listed.  Right click it, and you should get a list of options.  You could try Update Drivers (you may need to insert the printer CD), and if that doesn't help, Uninstall it to start afresh.  If you uninstall it, reboot, and it should then detect the printer as New Hardware, and ask for the CD, which will reinstall the drivers, and hopefully all will then be working correctly.

[Lona]

When you are uninstalling the software, are you disconnecting printer from usb port.?

Make sure all files are deleted after uninstall by checking in program files.

Make sure you disconnect printer, then re-install software, then connect printer again.

[jww41005]

Hello everyone,

Well!!

I reinstalled rebooted etc......still didn't work, so, I decided to update the driver, and now it works

A lot more has happened since I was here last, but I don't want to bore you....
Something about a E_DMAI16.DLL

It's amazing how a problem like this can really ***** your life up!

Anyway, Simon and Lona, thanks for your help AND speedy response, which is why I always come back here.

Hasta luego from sunny Seville

John

[Simon]

Glad you got it sorted, John. 

[Lona]

E_DMAI16.DLL

That file is one of the driver files for Epson printer.  Could be you didn't unistall old driver before updating.