No programmes on my pc will open!! my brother was over at my house checking stuff on the net(nothing dodgy he promised) while i was on holiday and mentioned something about "blood hound" message popping up on screen is this a virus? if it is why didnt my norton pick it up or even my iss firewall, it also mentioned something about not being able to read c drive??. Please help the last computer i had was a spectrum 48k

Oh and by the way
No doubt a techie will turn up to help you pretty soon.

Now lets not ge off to a bad start pablo.
Leave my Ryan alone

Hi Pablo,

Have you tried booting into Safe Mode (keep tapping F8 while the PC is starting)?  If you can get into safe mode, and start Norton, do a FULL virus scan and   come back to us with the results.

Oh, and if you are on XP or ME, it would be best to switch off System Restore before booting into Safe Mode.  Let us know if you need help with this.

How to disable System Restore in XP and ME.

If what you say is correct, and your Anti Virus protection and Firewall have been disabled somehow, it would certainly be quite dangerous going online.

To be honest, if none of your 'run' programs are starting up (the ones which start automatically with Windows), and can't be manually started either, it sounds like there could be something quite seriously wrong, but do the virus scan in safe mode if you can, and we'll see where we can go from there.

If you have any spyware protection installed, such as Ad Aware, Spybot, Spyware Sweeper, etc, you could also run them while you're in safe mode.

If none of the above works, then I fear you may be looking at a hard drive format and re-installation of Windows, but don't panic just yet, as someone more technical than me might have some other ideas.

I'm afraid this is a bit over my head now, so hopefully one of our proper techies will be along soon to help.  

Hi Pablo, you dont happen to have Kazza installed do you or has your brother been downloading from it  
Its notorious for messing pcs up and I have come across this which may be your problem :

Infection Method
The dlder.exe spyware file, also functioning as a trojan dropper, is installed by Grokster (1.33), Bearshare (2.4.0b7), LimeWire (2.02), Net2Phone (unspecified versions) and KaZaA (unspecified versions). It may have also been installed by some versions of BonziBUDDY, but this has not been confirmed. The dlder.exe file is normally written to C:\Windows\dlder.exe. According to multiple sources, the user is asked whether or not they wish to install the "ClickTillUWin" component (carrier of the dlder.exe trojan), but the component may be installed even if the user chooses "NO".

Upon installation, the dlder.exe trojan first connects to the web site www.2001-007.com and transmits data, including a GUID, the user's IP address and browser version. According to this site (Spanish), the request is in the form: http://www.2001-007.com/index.asp?UserURL=GET+/&User_IP=127.0.0.1&userid=127&User_Browser=IE . This URL returns a numeric value that appears to count the number of unique installations.
The dlder.exe software then downloads and installs a trojan file named Explorer.exe from the same site, to C:\Windows\explorer\Explorer.exe (do not confuse this with the required Windows file explorer.exe, located at C:\Windows\explorer.exe). The dlder.exe file then places a Run key in the Registry so that the new Explorer.exe trojan runs at startup.

Manual Removal:

Terminate Dlder.exe and ExPlorer.exe using Windows' End Task (CTRL-ALT-DEL) dialogue, if possible.
Delete the files: dlder.exe (normally in C:\windows) and the phony Explorer file (normally C:\Windows\explorer\Explorer.exe). Be sure you are not deleting Windows Explorer, which is located at C:\Windows\Explorer.exe.
(Optional) Remove these programs' Registry Run keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Hope that this helps  

Can someone confirm that if Paul goes to  Start -> Administrative Tools -> Component Services -> Services (local).
Then to Remote Procedure Call and selects Restart Srvice after first failure and changes the Restart Service after 1 min to 999 mins whether that would do any harm  
I heard something about doing that to stop the timer from counting down from 60 seconds so he can at least get on line for a few hours until we can figure out how to sort him out permanently