Sean, have any of the PCs you've installed SP2 on had Norton AV?
Your theory sounds plausible Simon, although SP2 detects McAfee and AVG without problems, so why should Norton be different? (LOL)
Q: Why does the Windows Security Center say that the status of my Norton security product is "unknown."A: Your Norton security products contain tamper protection features that prevent malicious code from determining their status. This tamper protection also prevents the Windows Security Center from determining the status of your Norton security products. Shortly after Microsoft releases Service Pack 2, Symantec will make a correction available through LiveUpdate. This correction will allow the Windows Security Center to correctly identify the status of your Norton security products.