Thanks rodders, I had found a way round the new dialer with a number than I found on a website, that dave found, but since these problems the last few days no numbers, not even using the dialer has worked,due to a so called problem! I do use ad-aware and spyware blaster all the time, c/o advise from simon and sandra, I don't like it either, not sure what will happen when I can eventually get on line with them again I will let you know, but I think I need to get a standby just incase. I have found AOL to be quicker now but I only if I use the chargable line not the freephone numbers, I can't do that all the time.