Is that it..is that the best you can do Sandra  ....I'm suprised a Northern Lass like yourself is supporting a Southern Softy Setup like Pipex  

OK GSS.  Yeah, the reason Pipex is not mentioned much on ISPr, is because people generally only comment on their ISPs if they have something to complain about.  Human nature, I'm afraid.  Look, how many times in your life have you gone for weeks with nobody commenting on your work, or whatever you do, but as soon as you make a mistake, they are down on you like a ton of bricks!  

I rest my case.  

Well, you know what I'm like with cases Tony!  

thank you

That's OK then.  

I have heard of some ISPs refusing to give this out,I am not sure of the legalities as to whether they can do this or not.
Can BT provide it or is it purely an ISPs own code  

I had a quick look around and found this that may help GSS :

 
If your ISP is being difficult raise a complaint :
 http://www.oftel.gov.uk
and you can talk to them on the phone takes 5 minutes,.

2 days later tiscali call me back as a result of the oftel complaint and as if by magic are now able to give me the CBUK number associated with my line,.

You could try that GSS,have you had your account longer than the minimum contract period as they may be allowed to withold the number until then or until you have paid the cancellation fee for early cancellation

For anyone who doesnt know what we are talking about  

What is a CBUK number?

All ADSL accounts are assigned a unique CBUK number that can be referenced by BT. When you open an account,BT will give this number to your provider. You will need to know your CBUK number before you can migrate an account to another provider.

Hope that this helps :doggie:

sandra
ok i e-mail them i got to wait 2 working days
for a  reply